Owner.com

Brand Designer

• Evolve Owner's brand identity across the board: visual systems, typography, color, illustration style, photography direction, physical products, and tone of voice
• Create brand guidelines and systems that empower the team and our partners to execute consistently across channels without bottlenecking on you
• Design for impact across the customer journey, from awareness and acquisition to retention and advocacy: landing pages, campaigns, event materials, sales decks, swag, and more
• Build our internal brand presence, designing employee merchandise, office materials, and team swag that people actually want to wear and use
• Collaborate cross functionally with product design, marketing, sales, and leadership to ensure brand and product feel like one cohesive experience
• Bring ideas to life quickly, whether that's a pitch deck for a partnership, a booth design for a restaurant trade show, or a brand refresh for a product launch
• Stay connected to our customers, independent restaurant owners, and ensure the brand reflects their reality, not a sanitized version of it
• Build for scale, knowing that the systems you create today will need to support a much larger company tomorrow

Software Engineer

• Build and maintain a rich pipeline of high-caliber talent to meet both current and future hiring needs.
• Own the full recruiting lifecycle from kickoff through offer with precision, velocity, and a strong focus on candidate experience.
• Design and execute creative sourcing strategies to surface and engage top-tier candidates, especially for highly competitive engineering roles.
• Lead candidate outreach, pitch our mission and team with authenticity and clarity, and conduct interviews that identify both skill and potential.
• Serve as a champion of an outstanding candidate experience, ensuring clear, timely, and respectful communication throughout.

Talent Partner – Engineering

System Administrator

• Own WMS/ERP implementation from configuration through go-live
• Architect deep Salesforce integrations maintaining customer-facing visibility
• Design multi-system data flows across warehouse, finance, CRM
• Optimize order management, RMA, inventory, and procurement workflows
• Partner with Finance on asset tracking and reconciliation
• Drive adoption through training, documentation, and change management
• Future-proof logistics operations for 3-5x growth trajectory

Senior System Administrator, Logistics

Onboarding Specialist

• Advocate for restaurant owners so that they maintain ownership of their mobile app or online presence
• Coach and educate restaurant owners on the best practices for their online ordering setup, backed by statistics and rigorous SEO testing by our product team.
• Work on projects and initiatives that improve our internal processes
• Impact the Owner platform design by providing relevant product feedback to our engineering team
• Partner and collaborate successfully with cross-functional teams

Customer Onboarding Specialist

Sales

• Build and lead a world-class team of account executives
• Lead from the front by co-selling with your reps (we don’t hide behind Gong)
• Coach and develop your team based on their unique strengths
• Inspire your team to be great for themselves and for our customers
• Identify opportunities in the business and execute projects to improve our sales system
• Partner and collaborate successfully with cross-functional teams
• Become an expert in our product and the industry so that you can coach your team to advise restaurant owners in a high-trust manner
• Level up consistently by reading, listening to podcasts, and learning from your teammates and peer

Sales Manager

Analyst

• uncovering high-impact opportunities to help our customers succeed
• collaborating across the business to execute on them
• building the data products and tools that power retention improvements
• supporting strategic decision-making for the Customer Success function

Senior Customer Strategy Analyst

Operations

• Translate talent and business questions into analysis: performance trends, funnel modeling, forecast modeling, capacity.
• Build and maintain dashboards and reporting that Executive Leaders and Talent rely on for decision-making.
• Conduct hands-on data analysis (SQL, BI tools, Excel/Sheets) to generate insights that influence hiring strategy.
• Support the design and optimization of talent systems focusing on workflow clarity, data quality, usability and adoption across teams.
• You are the analytical “glue” between Talent, business leaders, and cross-functional partners (Ops, Finance, etc.)

Senior Talent Operations Analyst

Product Designer

• Shape product direction by partnering closely with engineering, product, and leadership
• Own design work end-to-end, from early exploration and prototyping through build and production
• Design thoughtful, scalable experiences across the entire customer journey, including AI-powered features
• Contribute to and advance our design systems, patterns, and quality bar
• Advocate for clarity, simplicity, and usability as products move from idea to reality

Product Designer – All Levels

Backend Engineer

• Build new products and features 0 to 1
• Take ownership of projects from conception all the way to shipping, ensuring modular, maintainable, and high-quality code
• Deliver value to our end users across our entire system while considering performance, scale, security, and maintainability
• Shape our product direction by talking to users and collaborating with other teammates in feature brainstorms/roadmap planning
• Provide thoughtful code reviews and technical guidance to peers, helping to improve overall team quality
• Help us build a great team — interview candidates, refer great engineers, etc.

Senior Software Engineer, Backend

Compliance

• Drive compliance efforts to unlock business capabilities
• Secure Owner by helping teams successfully prevent and remediate vulnerabilities
• Help teams build better and more secure systems by avoiding pitfalls of risk.
• Advise senior leadership in regards to handling security risk at Owner.

Governance Risk and Compliance Lead

Manager

• Partner closely with Customer Success and Support leadership to design and operationalize a scalable post-live enablement strategy
• Build, refine, and scale playbooks, scripts, and curricula that improve CSM performance, customer conversations, and time-to-value
• Enable CS teams to drive down churn and increase revenue retention through practical tools, training, and guidance
• Translate customer health insights, retention metrics, and engagement data into targeted enablement programs that move key outcomes
• Reinvent and continuously improve onboarding, ongoing training, and health-based engagement motions across a growing global CS organization
• Ruthlessly prioritize an enablement roadmap focused on the highest-impact levers for retention, saves, and customer health
• Influence change across CS and Support by partnering with senior leaders and driving adoption of new frameworks and motions

CS Enablement Manager

Recruitment

• Develop and lead a high-performing GTM & G&A Recruiting team, ensuring clarity of roles and consistent execution as the company scales
• Partner with Business leaders and the Head of Talent to own headcount planning, hiring forecasts, and reporting across GTM and business functions, aligning talent strategy with Finance and People leadership to meet company goals
• Define, track, and drive success against team metrics and hiring goals (e.g., time-to-fill, quality of hire, capacity modeling, pipeline health), using data to inform decisions and improvements
• Personally lead and support critical executive and senior-level hires, ensuring a high talent bar and well-managed candidate experience
• Drive foundational recruiting projects and team improvement initiatives, including process optimization, tooling, interviewer enablement, and scalable operating rhythms to support rapid growth

Talent Manager, GTM Recruiting

Engineering Manager

• Lead and grow a team of Engineers focused on guest ordering and menu conversion
• Own execution and outcomes across conversion, quality, and performance in the guest ordering funnel
• Partner closely with Product, Design, and cross functional teams to deliver high impact, guest centric solutions
• Work alongside a strong technical partner to drive clarity, alignment, and momentum
• Help shape how applied machine learning and automation improve menu quality and conversion at scale
• Stay close to the work by unblocking engineers, reviewing designs, and contributing when helpful
• Build a culture of high standards, urgency, and continuous improvement

Engineering Manager, Guest Online Ordering

Support Engineer

• Support and unblock internal customers.
• Build scalable and efficient systems
• Ensure processes are mature, well documented and easy to use.
• Help Owner effectively manage it’s fleet of devices.

IT Support Engineer

Product Marketing

• Build and run a competitive + market intel cadence (secret-shopping, demos, screenshots/recordings, pricing/packaging tracking) with a proof-backed source of truth.
• Ship a monthly “what changed” update that’s evidence-based and easy to learn from.
• Partner with RevOps to own a clean win/loss-by-competitor view. E.g., dashboard + monthly readout for leaders.
• Turn intel into deal-ready enablement: battlecards, objection handling, and a small set of durable competitive frames that show up on calls.
• Run trainings and live enablement sessions that actually change how Sales talks about our product.
• Run recurring market research so our messaging stays grounded in what restaurants care about.
• Maintain a living “proof points” backlog and drive collection of the evidence we need to win competitive arguments.