Territory Sales Manager – Restaurants Tech
NCR Corporation
Commercial Technology Sales Specialist, Customer Relations
Owens & Minor
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $85,000 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for organic growth within the existing commercial technology customer base
- Travels to assigned accounts to manage Owens & Minor Commercial Technology relationships and ensure technical needs are met
- Provide problem resolution and identify program and product expansion opportunities
- Provide sales support to Technology Directors in sales geography
- Perform Technology-related service support at assigned accounts as needed
- Establish, maintain, and strengthen relationships within the assigned customer base
- Identify opportunities within assigned accounts and increase adoption and expansion of technology services while maintaining profitability
- Target and pursue expansion of technology offerings to new departments within a customer engagement
- Prepare and lead presentation of routine business reviews to showcase value delivered to the customer
- Collaborate with implementation teams to ensure satisfactory project completion and customer onboarding
- Ensure compliance to all terms and conditions of customer contracts and coordinate with leadership to address issues
- Work with home office legal team to develop contracts, contract amendments and provide contract renewals
- Present new functionality, upgrades and modules to existing customer base
- Monitor customer satisfaction, identify needs and expectations, address risk and escalate as appropriate
- Act as liaison between Hospital Supply Chain, Clinical, IT division department heads and Owens & Minor
- Support achieving savings expectations and contractual targets
- Assist with onsite training clinical staff on use of the technology platform
- Participate in commercial technology implementations and may act as special project lead on assigned accounts
- Support billing for technology services and A/R review to ensure accounts are in good standing
- Generate leads for other Owens & Minor commercial offerings
- Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs and Sales Proposals when required
- May travel up to 50% of the time
- Performs additional duties as directed
Requirements
- Bachelor’s degree in Sales & Marketing, Business Administration, Information Technology or a related disciplinary area
- Over one year and up to three years of related experience preferred
- Or any combination of education and experience to meet the above requirements
- Has experience leading company transforming projects
- Ability to implement sales strategies
- Demonstrated persuasion, negotiation, and influencing skills
- Ability to follow up and follow through to ensure customer commitments are kept
- Clear and accurate verbal and written communication skills, ability to deliver effective product presentations
- Demonstrated knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc. as well as knowledge of O&M products
- Awareness of applicable government regulations and their impact on the business
- Demonstrated project planning and organizational skills
- Ability to develop long range plans to accomplish territory objectives
- Ability to meet deadlines
- Ability to work independently as well as part of a team
- Ability to recognize business or incremental sales opportunities
- Honesty and integrity
- May travel up to 50% of the time
Benefits
- Medical, dental, and vision insurance, available on first working day
- 401(k), eligibility after one year of service
- Employee stock purchase plan
- Tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales strategiesproject planningdata analyticscontract developmentcustomer onboardingtechnical supportproblem resolutionpresentation skillslead generationbilling support
Soft skills
persuasionnegotiationinfluencingcommunicationorganizational skillsindependenceteam collaborationintegritycustomer commitment follow-uprecognizing sales opportunities
Certifications
Bachelor’s degree in Sales & MarketingBachelor’s degree in Business AdministrationBachelor’s degree in Information Technology
