Bank of America

Business Banking Relationship Manager, Small Business

Bank of America

full-time

Posted on:

Location Type: Office

Location: Chicago • Illinois • 🇺🇸 United States

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Salary

💰 $75,000 - $95,000 per year

Job Level

Mid-LevelSenior

About the role

  • Provide comprehensive financial solutions to small businesses with annual revenues up to $20 million
  • Manage end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
  • Identify, develop, and drive results and acquire new client opportunities through prospecting, networking, and developing external referral sources
  • Open core small business accounts while adhering to procedural guidelines
  • Support growth of profitability of the small business customer base and execute sales delivery model to achieve targeted performance
  • Deliver a branded customer experience and be in the field a minimum of 80% of the time
  • Foster relationships with partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
  • Leverage knowledge of credit to advise small business owners on solutions, services, and digital capabilities
  • Coach, develop, guide, and deliver feedback to associates and clients while embodying a client and employee-centric culture

Requirements

  • Proven success in consultative sales in financial services or business-to-business sales
  • Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers
  • Passion for outside sales and prospecting
  • Ability to enhance existing relationships and exceed sales goals
  • Ability to analyze financial conditions of clients and industry trends
  • Understand and interpret financial statements and cash flow analysis
  • Excellent communication skills and demonstrated leadership ability
  • Experience partnering and negotiating with a team of bank employees to solve client issues
  • Demonstrated management of a client portfolio with focus on relationship development and deepening
  • Thorough knowledge of small business financial products and services
  • Familiarity with CRM platforms and other banking systems
  • Strong computer skills with ability to multitask in a demanding environment
  • Undergraduate degree in business, finance or economics preferred or seven years relevant work experience
Benefits
  • Formulaic incentive eligible (monthly, quarterly and/or annual incentive opportunities)
  • Industry-leading benefits
  • Access to paid time off
  • Resources and support for physical, emotional, and financial wellness
  • Benefits eligible (role currently benefits eligible)
  • Professional development and career growth opportunities
  • Community impact and volunteer programs (Partnering Locally, Global Impact)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
consultative salesfinancial analysiscash flow analysisfinancial statement interpretationsmall business financial productssales delivery modelrisk mitigationprospectingnetworkingrelationship management
Soft skills
communication skillsleadership abilityclient-centric culturecoachingguidancefeedback deliveryrelationship developmentnegotiationmultitaskingproblem-solving