Ovation Healthcare

Field Operations Technician – Onsite

Ovation Healthcare

full-time

Posted on:

Location Type: Office

Location: Brentwood • Tennessee • United States

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Job Level

Junior

About the role

  • Installs, configures, troubleshoots, and maintains products/equipment
  • Identifies, analyzes, and repairs product failures
  • Answers basic customer questions about product features and equipment
  • May provide some customer training
  • Receiving, moving and deploying IT assets and IT related peripheral equipment between facilities
  • Configuration of IT assets (staging, building out, and imaging) and executing equipment replacement activity
  • Updating asset management system to reflect work performed, installing and maintaining PC, laptop and printer hardware and software, preparing assets for disposition, and other administrative duties
  • Using defined processes to track equipment and ability to report and document activity into software program
  • Assist end users with desktop, laptop and printer usage
  • Troubleshoot application issues and involve external vendors as necessary to resolve any issues
  • Hardware deployment & disposal
  • Mounting Solutions & Software
  • Help other Technicians with client related issues as needed.

Requirements

  • 100% onsite required up to 100% travel
  • High School Diploma or GED equivalency
  • 1 year of work experience in an IT technology role/environment
  • 2 years of experience working with PC support, including deployment of Windows 10 and above (Preferred)
  • Experience in healthcare or hospital environment (Preferred)
  • Microsoft Certifications - Workstation Windows 7 & 10 (Preferred)
  • Experience with MS Windows 10 (Preferred)
  • Must be able to operate basic mechanical tools and read maps
  • Must be able to lift equipment of varying weight, up to and over 50 lbs.; joint lifting as well
  • Must be able to stoop under desks and climb around equipment to install /power up equipment
  • Must have a clean and valid Driver’s license
Benefits
  • Health insurance
  • Competitive salary
  • Flexible work hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootinghardware deploymentPC supportWindows 10asset managementconfigurationimagingapplication supportmechanical toolslifting equipment
Soft Skills
customer servicecommunicationteamworkproblem-solvingtraining
Certifications
High School DiplomaGEDMicrosoft Certifications - Workstation Windows 7 & 10