Ovation Healthcare

Manager, Revenue Recovery

Ovation Healthcare

full-time

Posted on:

Location Type: Remote

Location: Tennessee • United States

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About the role

  • The Revenue Recovery Manager is responsible for overseeing all activities related to technical denials, underpayment recovery, and revenue integrity support for our Insource hospital clients.
  • Ensure timely and accurate resolution of accounts, drive process standardization, and partner closely with internal and client stakeholders to reduce preventable revenue leakage.
  • Accountable for team performance, workflow optimization, analytics interpretation, and the continuous evolution of best practices across the revenue recovery function.
  • Lead and develop a team of Revenue Recovery Specialists to meet defined KPIs around denial resolution, underpayment recovery, and productivity.
  • Foster a culture of ownership, transparency, and continuous improvement.

Requirements

  • Bachelor’s degree in healthcare administration, Business, Finance, or a related field (or equivalent professional experience)
  • A minimum of 5-7 years of progressive experience in healthcare revenue cycle management, with deep expertise in hospital AR follow-up, denial management, and billing processes
  • At least 2 years of experience in a supervisory, team lead, or management role, with a proven ability to train, mentor, and lead a team
  • Experience working in an outsourced RCM or vendor environment
  • Direct experience with underpayment analysis and recovery
  • Familiarity with "Pulse" platform or similar workflow management tools
  • Proficiency with revenue cycle management software and Microsoft Office Suite (especially Excel)
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams and with client stakeholders.
Benefits
  • Reliable high-speed internet connection is required for all remote/hybrid positions.
  • Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities.
  • A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions.
  • No use of public Wi-Fi unless connected through a secure company-provided VPN.
  • Compliance with all applicable HIPAA privacy and security regulations.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue cycle managementdenial managementbilling processesunderpayment analysisaccount resolutionworkflow optimizationanalytics interpretationKPI managementteam performance management
Soft Skills
leadershipmentoringcommunicationinterpersonal skillscollaborationownershiptransparencycontinuous improvement