Manager, Client Engagement
Ovation Healthcare
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
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Tech Stack
About the role
- Move strategic customers from current state to a trusted strategic partnership;
- formalize partnership through an agreement that is recognized across Ovation Healthcare and the account.
- Meets member specific targets for organic growth, contract performance, compliance, conversions, renewal, savings and strategic objectives.
- Establishes productive, professional and consultative relationships with C-Suite, executive personnel and supply chain team throughout member organization, building credibility and trust through collaboration.
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary Ovation Healthcare personnel.
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one-to-three-year period that leads to a clear action plan for success.
- Coordinates the involvement of the Elevate teams to develop and articulate a strategic vision for member to meet account performance objectives and customers' expectations.
- Builds strategic partnerships with accounts to further advance company goals of revenue and margin enhancement.
- Keeps the organization’s vision and values at the forefront of decision-making and action.
- May supervise staff assigned to support responsibilities for specific customers.
Requirements
- Bachelor’s degree in business or management related field preferred.
- Demonstrated understanding of end-to-end supply chain processes, acquired through 5+ years.
- Minimum 3+ years of strategic account management.
- Sales experience- prospecting, pipeline development, conversion not required but helpful.
- Project management experience or knowledge.
- Experience working with data analysis and visualization tools, such as Microsoft PowerBI and Tableau.
- Experience with Excel, Word, and PowerPoint.
- Salesforce CRM experience preferred.
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
strategic account managementdata analysisdata visualizationproject managementsales prospectingpipeline developmentcontract performancecompliancerenewalsupply chain processes
Soft skills
relationship buildingcollaborationcredibilitytrustconsultative skillsleadershipcommunicationstrategic planningorganizational skillsdecision-making