Our Future Health UK

Analyst

• Shape the commercial strategy behind one of the UK's largest health research programmes
• Become the dedicated analytics partner to our Commercial teams, influencing strategic decisions from day one
• Build a brand-new commercial analytics capability and define how the approach evolves
• Bring together market intelligence, customer insights, forecasting and commercial strategy to drive strategic commercial decisions
• Collaborate with Commercial, Marketing, Finance, Product and Analytics to solve complex business challenges
• Develop market and customer intelligence
• Build a deep understanding of our addressable market, industry landscape, customer needs, and opportunities for growth
• Carry out market sizing, competitive analysis, and external research to help inform commercial strategy and investment decisions
• Shape segmentation and Ideal Customer Profiles
• Partner with Commercial and Marketing teams to define, refine, and validate market segments and Ideal Customer Profiles (ICP)
• Use data and insight to identify the highest-value opportunities and help improve targeting effectiveness
• Support strategic commercial decision-making
• Provide analysis and recommendations that help leadership prioritise markets, customer segments, partnerships, and commercial initiatives
• Translate data into clear strategic choices and business actions
• Build and scale our analytics foundations
• Design and improve data models, reporting structures, and analytical frameworks that support commercial and marketing decision-making
• Help ensure data is accurate, scalable, and accessible for self-service reporting and analysis
• Inform commercial performance insight
• Develop dashboards, reporting, and analysis that provide visibility of commercial performance across the customer lifecycle
• Help teams understand pipeline health, conversion rates, customer behaviour, revenue performance, and growth trends
• Support forecasting and planning
• Develop and maintain revenue forecasts, pipeline models, and scenario analyses
• Partner with Finance and Commercial teams to support planning, target-setting, and investment decisions
• Define and govern commercial metrics
• Work with Revenue Operations, Marketing and Finance to develop consistent definitions for commercial and marketing metrics, including pipeline, conversion, CAC, LTV, revenue performance and customer engagement
• Help maintain a trusted source of commercial reporting across the organisation
• Strengthen pipeline visibility and CRM effectiveness
• Partner with Revenue Operations to improve pipeline visibility, sales process measurement, CRM data quality, and reporting accuracy
• Provide insight that helps improve commercial efficiency and forecasting confidence
• Support sales and marketing effectiveness
• Evaluate campaign performance, channel effectiveness, customer acquisition strategies, sales activity, and pricing approaches
• Identify opportunities to improve performance, efficiency, and return on investment
• Deliver customer and account intelligence
• Provide targeted insight on priority organisations, customer groups, and opportunities to support business development, marketing activities, and commercial growth initiatives
• Run performance reviews and drive accountability
• Support weekly, monthly, and quarterly business reviews with clear reporting, performance narratives, and actionable recommendations
• Help teams focus on the metrics that matter most
• Deliver actionable insights
• Transform complex analyses into compelling stories and recommendations that influence strategy, prioritisation, and decision-making at all levels of the organisation

Senior Commercial Analyst

Data Engineer

• Designing and building scalable data pipelines that ingest healthcare data from multiple providers into trusted research environments and data platforms.
• Developing and maintaining data transformation logic in Python to create high-quality, curated and research-ready datasets.
• Contributing to complex, shared codebases while following engineering best practices including code reviews, testing and clean coding standards.
• Collaborating with data scientists, epidemiologists, software engineers and product teams to understand requirements and deliver impactful data solutions.
• Processing large-scale healthcare datasets and implementing robust data quality, validation and governance controls.
• Transforming and harmonising healthcare data into common data models such as OMOP and FHIR to support research and analytical use cases.
• Creating reusable, scalable and maintainable data products that enable efficient consumption by multiple stakeholders.
• Communicating effectively with technical and non-technical stakeholders to translate complex requirements into practical engineering solutions.
• Producing clear and comprehensive technical documentation covering data pipelines, transformation logic, architecture and operational processes.
• Supporting the design, scoping and implementation of data flows across the wider healthcare data ecosystem.
• Leveraging cloud and big data technologies, including Azure, Databricks, Spark and Data Lakes, to deliver high-performing data solutions.
• Adopting and promoting data engineering best practices, healthcare data standards and continuous improvement across the team.
• Keeping abreast of emerging trends, technologies and standards within healthcare, research and data engineering to drive innovation and excellence.

Senior Data Engineer

User Researcher

• Lead and deliver user research across the product lifecycle, using a range of qualitative and quantitative methods including interviews, surveys, usability testing, diary studies and ethnographic research.
• Generate actionable insights that influence product strategy, design decisions and participant engagement initiatives.
• Design and run usability studies that help us refine experiences before launch, reducing friction and improving outcomes for participants.
• Evaluate the impact of products and services post-launch, partnering with product analysts to understand what's working, what isn't, and why.
• Collaborate closely with Product Managers, Designers, Analysts and other user-centred design specialists to embed evidence-based decision making across teams.
• Facilitate workshops and insight-sharing sessions that bring colleagues closer to participant needs and experiences.
• Build and maintain a repository of user insights, ensuring research findings remain accessible and reusable.
• Support and coach colleagues in planning and conducting effective research activities.
• Champion inclusive and accessible research practices, ensuring diverse participant voices are represented throughout our work.

Senior User Researcher – 12 month FTC

Executive Assistant

• Providing proactive diary and inbox management for Executive Leadership Team members, ensuring priorities are managed effectively
• Drafting and responding to correspondence on behalf of executives where appropriate
• Preparing meeting papers, briefings, speaking notes and follow-up documentation
• Tracking actions arising from key meetings and supporting timely delivery of next steps
• Coordinating complex travel arrangements and managing associated expenses
• Acting as a key point of contact for executives, building strong relationships with internal and external stakeholders
• Supporting the planning and delivery of organisational events, leadership meetings and company-wide activities
• Working closely with the Governance team to support Board and committee activity as required
• Providing support to the wider Senior Leadership Team when needed
• Collaborating with the EA team to ensure seamless executive support across the organisation
• Supporting day-to-day office operations, including liaising with building management and suppliers
• Coordinating larger meetings and events, including venue management, logistics, catering and guest communications
• Handling sensitive organisational, governance, commercial and people-related information with absolute discretion and professionalism

Financial Planning and Analysis

• Lead the organisation's financial planning and analysis function, ensuring accurate forecasting, insightful reporting and effective financial decision-making across the business.
• Work closely with senior stakeholders throughout the organisation, acting as a trusted advisor.
• Develop robust processes and timelines for annual budgets and rolling forecasts.
• Review cost centre budgets and forecasts with budget holders to ensure accuracy and reasonableness.
• Consolidate departmental budgets and forecasts into an organisation-wide financial view.
• Work collaboratively with stakeholders to ensure overall organisational affordability.
• Produce budget and forecast reports for the Finance Director, Executive Team, Audit & Risk Committee and Board.
• Lead the production and continuous improvement of management reporting.
• Provide insightful analysis and commentary on organisational performance.
• Monitor and analyse key financial metrics and scorecard measures.
• Review project and funder budgets and reports before external submission.
• Provide constructive challenge and review of business cases before approval.
• Manage, coach and develop a high-performing FP&A team.
• Support the team in resolving complex financial issues and stakeholder queries.
• Provide cover and support across the wider Finance team when required.
• Act as a trusted finance partner to senior leaders across the organisation.
• Support financial systems reviews and future finance system enhancements.
• Contribute to continuous improvement initiatives across the Finance team.

Senior Commercial Analyst

Senior Data Engineer

Senior User Researcher – 12 month FTC

Executive Assistant

Head of Financial Planning and Analysis