Our Future Health UK

Product Manager

• Our Future Health will be the UK’s largest ever health research programme, bringing people together to develop new ways to detect, prevent, and treat diseases.
• Mission-driven Senior Product Manager to lead user growth and engagement efforts for our digital health platform, serving patients, healthcare professionals, or health research participants.
• Work at the intersection of product, marketing, and clinical/research operations to design and execute strategies that drive sustained user engagement while upholding trust, privacy, and equity.
• Develop and execute data-informed growth and engagement strategies tailored to health users or research participants.
• Collaborate closely with marketing and communications teams on outreach, education, and retention initiatives that meet regulatory and ethical standards.
• Design frictionless, compliant user journeys that support enrolment, activation, and longitudinal engagement.
• Run structured experiments and analyse behavioural data to identify and scale what works.
• Partner with clinical, legal, and operations teams to ensure all product touchpoints reflect accuracy, empathy, and regulatory compliance.

Senior Product Manager – Growth and Engagement

User Researcher

• Our Future Health will be the UK’s largest ever health research programme, bringing people together to develop new ways to detect, prevent, and treat diseases.
• Our goal is to create a world-leading resource for health research, to improve our understanding and spot the patterns of how and why common diseases start, so treatments can begin sooner and be more effective.
• We’re looking for a User Researcher to help shape and optimise how Our Future Health recruits participants. You’ll play a critical role in ensuring our products and services are grounded in a deep understanding of user needs, behaviours, and experiences.
• Projects you’ll work on include: Diversity: Tailoring the sign-up journey to meet the needs of diverse communities to build trust, aid recruitment and ensure a lasting commitment to the programme.
• Developing our participant security tools and consent management: Building participant trust around new security tooling and how we obtain informed consent.
• Regional recruitment: Supporting successful participant recruitment across the devolved nations.
• Exploring alternative recruitment journeys: Developing a depth understanding of alternative approaches to recruiting participants.
• Lead and conduct user research across the product lifecycle, using qualitative and quantitative methods such as interviews, surveys, diary studies, and ethnographic research.
• Generate and communicate actionable insights that inform design decisions, improve user experience, and support strategic priorities—through reports, presentations, and storytelling tailored to different audiences.
• Design and run usability studies to refine features before launch, reducing friction and enhancing participant satisfaction.
• Post-launch, evaluate the impact of products and services, identifying what works, what doesn’t, and why, working in collaboration with product analysts.
• Collaborate with other user centred design professionals to embed user-centred thinking into cross-functional teams.
• Facilitate workshops to align teams around user insights and design priorities.
• Maintain a repository of user insights to support ongoing and future work.
• Support non-expert colleagues in planning and conducting user research, providing guidance and subject matter expertise.
• Champion inclusive and accessible design research, ensuring the voice of the user is represented throughout.

User Researcher - Participants

• Our Future Health will be the UK’s largest ever health research programme, bringing people together to develop new ways to detect, prevent, and treat diseases. Diseases like cancer, dementia, diabetes, and heart disease affect the lives of many people in our communities. Our goal is to create a world-leading resource for health research, to improve our understanding and spot the patterns of how and why common diseases start, so treatments can begin sooner and be more effective.
• Our plan is to bring together 5 million volunteers from right across the UK who will be asked to contribute information to help build one of the most detailed pictures we have ever had of people’s health. Researchers will be able to use this information to make new discoveries about human health and diseases. So future generations can live in good health for longer.
• We’re looking for a User Researcher to help shape and optimise how Our Future Health engages with participants. You’ll play a critical role in ensuring our products and services are grounded in a deep understanding of user needs, behaviours, and experiences.
• Projects you’ll work on include: Targeted engagement journeys: Designing tailored engagement pathways for participants who are invited to contribute additional health data, take part in further research, or receive personalised health feedback. Your work will ensure these journeys are meaningful, inclusive, and aligned with participant needs.
• Consistency of experience: Collaborating with teams across Our Future Health to embed engagement principles from the very first interaction. You’ll help ensure that participants experience a coherent and supportive journey throughout their involvement with the programme.
• Your duties will include: Lead and conduct user research across the product lifecycle, using qualitative and quantitative methods such as interviews, surveys, diary studies, and ethnographic research.
• Generate and communicate actionable insights that inform design decisions, improve user experience, and support strategic priorities—through reports, presentations, and storytelling tailored to different audiences.
• Design and run usability studies to refine features before launch, reducing friction and enhancing participant satisfaction.
• Post-launch, evaluate the impact of products and services, identifying what works, what doesn’t, and why, working in collaboration with product analysts.
• Collaborate with other user centred design professionals to embed user-centred thinking into cross-functional teams.
• Facilitate workshops to align teams around user insights and design priorities.
• Maintain a repository of user Insights to support ongoing and future work.
• Support non-expert colleagues in planning and conducting user research, providing guidance and subject matter expertise.
• Champion inclusive and accessible design research, ensuring the voice of the user is represented throughout.

Senior Product Manager – Growth and Engagement

User Researcher - Participants

User Researcher - Engagement