OU Health

Counselor

• Provide financial guidance and support to patients by reviewing insurance coverage
• Estimate patient financial responsibility
• Assist with payment arrangements and financial aid applications
• Monitor and maintain patient financial status

Financial Counselor III

Data Engineer

• Develop and implement scalable, secure, and interoperable data systems (including data warehouses, data lakes, and real-time processing platforms) tailored for OU Health’s enterprise data analytics platform.
• Define and maintain conceptual, logical, and physical data models to standardize data across clinical, research, and operational systems.
• Ensure models support healthcare-specific requirements (clinical, claims, provider, member, etc.).
• Design and oversee data integration processes (ETL/ELT pipelines) to enable seamless data flow between OU Health and other entities as needed.
• Work closely with clinical, research, and administrative stakeholders to gather requirements and deliver data solutions that meet departmental needs.
• Facilitate effective communication and collaboration among all parties.

Enterprise Data Architect

Frontend Engineer

• develop, maintain, and optimize OU Health’s web and marketing technology infrastructure
• support the Mgr Patient Acquisition & Consumer Engagement in building a seamless digital ecosystem for patient acquisition, engagement, and conversion
• serve as OU Health’s primary developer and martech integrator, ensuring all systems work together for digital growth
• build, manage, and optimize the OUHealth.com CMS (AEM, Drupal, Sitecore, or equivalent)
• configure and maintain integrations between web platforms, Salesforce, and marketing automation systems
• develop and manage data connections for analytics and performance dashboards
• support SEO, GEO and schema optimization, site speed improvements, and accessibility compliance
• troubleshoot and resolve technical issues across the web ecosystem
• implement A/B testing and personalization features
• manage technical documentation, release notes, and version control for all web and martech assets
• stay current on emerging tools and trends in healthcare martech and digital experience platforms

Web Developer, Patient Acquisition Strategies

Data Scientist

• Lead data science projects from inception to completion
• Utilize statistical techniques and machine learning algorithms to uncover patterns and trends within large datasets
• Design, build, and refine advanced machine learning models
• Translate data insights into actionable strategies
• Ensure data integrity and quality by establishing data governance practices and standards
• Work closely with cross-functional teams to understand business needs
• Guide and mentor junior data scientists

Data Scientist III

Account Manager

• Under general supervision, participate in patient processing and accounts receivable functions including billing, charge entry, collection, patient registration, coding, payment posting, and credit balance resolution
• Review patient admitting records
• Contact agency representatives to verify coverage
• Perform preliminary reviews of source documents
• Operate hospital information system terminal to obtain demographic information

Senior Patient Account Representative – Credit Balance

• Lead and serve as the subject matter expert in the design, development and delivery of data pipelines and value-added data assets across the OU Health data ecosystem
• Design, build, and maintain data pipelines that deliver curated, value-added data assets such as data marts and other purpose-built data stores
• Ensure data pipelines are optimized, highly reliable, and contain low technical debt
• Design, build, and maintain the tools and infrastructure needed to handle large datasets
• Enforce data governance policies including data quality, validation, lineage, metadata management, and adherence to healthcare regulations
• Develop and implement comprehensive data quality frameworks, addressing issues such as data accuracy, completeness, and consistency
• Work closely with different application and operational teams to understand business needs and align data engineering initiatives accordingly
• Guide, mentor, quality review and train Data Engineering team and ETS department on technical skills and best practices

Data Engineer III

Human Resources

• Lead efforts to resolve complex technical issues and system errors.
• Work closely with operations to develop and coordinate team members to implement issue resolution plans.
• Lead work efforts to perform routine maintenance tasks, such as software updates, patches, and upgrades.
• Coordinate and lead testing and validation activities for system changes, enhancements, and upgrades.
• Play a key role in strategic planning initiatives related to EHR systems.
• Drive continuous improvement initiatives to enhance the functionality, usability, and interoperability of EHR systems.
• Take on project management responsibilities for EHR implementation projects and other initiatives.
• Establish and enforce governance processes and procedures for EHR system management.

EHR Application Analyst – Healthy Planet, Compass Rose

Manager

• Oversees cancer case ascertainment, review, and assignment to registry staff
• Coordinates cancer registry staff education
• Uploads electronic medical record data into cancer registry database
• Identifies cancer cases eligible for inclusion in the registry database
• Creates registrar assignment list (suspense)
• Determines and monitors abstracting assignments
• Tracks and reports required data points for abstracting productivity and follow-up
• Partners with registry staff to prepare team meeting packet
• Conducts onboarding of new staff
• Organizes and provides staff training
• Tracks staff education to ensure certification requirements are maintained
• Works with oncology registry team to improve processes, work methods, and procedures
• Maintains confidentiality requirements

Manager – Cancer Registry

Insurance

• Perform pre-registration and insurance verification for inpatient and outpatient services.
• Follow scripted benefits verification and pre-certification format in the EMR and document results.
• Contact patients to confirm or obtain missing demographic information, quote/collect patient cost share, and provide appointment instructions.
• Assign insurance plans accurately and perform electronic eligibility confirmation.
• Complete Medicare Secondary Payor Questionnaire as applicable.
• Calculate patient cost share and arrange payment or collection via phone.
• Research patient visit history to ensure compliance with payor-specific rules (e.g., Medicare 72-hour rule).
• Communicate with physicians and case managers to resolve authorization or referral issues.
• Document benefit and authorization information in the standard EMR screens and notes as needed.
• Implement system downtime procedures when necessary.
• Practice and adhere to the organization’s Code of Conduct and Mission and Value Statement.

Insurance Verifier

Architect

• The individual in this role will lead key vendors, application teams, infrastructure teams, and project/product managers to develop and carry out test plans for a variety of clinical and business applications including but not limited to implementations, optimizations, system upgrades, and pre- and post-patching.
• Defining OU Health ETS testing strategy, develop and mature the OU Health testing methodologies, including identifying and implementing automation tools to improve operational efficiencies.
• Lead a regular review of processes for script development, defect tracking, logistics and resources for all testing efforts and perform general project management of testing activities.

Testing, Quality, Release Management Architect

• Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution.
• May reconcile daily IDX system receivables reports.
• May balance monthly transactions and provide summaries to faculty and department administration.