OU Health

Quality Improvement Program Manager

OU Health

full-time

Posted on:

Location Type: Office

Location: Oklahoma City • Oklahoma • United States

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About the role

  • Facilitate significant quality, process and performance improvement activities using Lean Six Sigma methodologies.
  • Lead a team/project and support medical research efforts utilizing DMAIC and Lean Six Sigma methodologies with limited guidance.
  • Provide regular project reviews to the Sponsor and/or Executive Leadership, including developing and presenting quality data.
  • Coach and mentor process improvement teams following prescribed methodology ensuring timely and successful completion.
  • Establish strong team relationships building trust and open communication regarding quality and patient safety issues and results.
  • Support strategic goals, which contribute to the success of the organization.

Requirements

  • Bachelor’s Degree required.
  • Masters degree preferred.
  • Three (3) years of experience with change management, project management, continuous performance improvement and/or data analysis required, preferably in acute healthcare setting.
  • Process improvement certification (Lean Six Sigma or Kaizen) required within twelve (12) months of hire.
  • Proficiency with Office computer tools (e.g. Power Point, Excel, Access, Word).
  • Proven ability to identify and resolve problems, plan and conduct complex project assignments and prepare reports.
  • Ability to analyze large, complex data sets using critical thinking skills to determine areas for opportunities.
  • Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration.
  • Ability to work collaboratively and effectively with health care professionals (nurses, physicians and leadership) at all levels.
Benefits
  • PTO
  • 401(k)
  • medical and dental plans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Lean Six SigmaDMAICchange managementproject managementcontinuous performance improvementdata analysisprocess improvementcritical thinkingproblem solvingreport preparation
Soft Skills
coachingmentoringteam buildingcommunicationcollaborationtrust buildingproblem identificationpositive spiritadaptabilityleadership
Certifications
Lean Six Sigma certificationKaizen certification