OU Health

EHR Application Analyst II-III, Billing

OU Health

full-time

Posted on:

Origin:  • 🇺🇸 United States • Kansas, Missouri, Oklahoma

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Job Level

Mid-LevelSenior

About the role

  • This position may be performed remotely from the following locations within the United States of America: Arkansas, Kansas, Missouri, Oklahoma, and Texas.
  • May be filled as an EHR Application Analyst II or III depending on qualifications.
  • The EHR Application Analyst II will advise in the development, support and functionality rollout of an Electronic Health Record (EHR) system.
  • Responsible for learning the EHR system’s capabilities and applying knowledge of Healthcare Business workflows to advise in the implementation of a system that meets process needs.
  • Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
  • Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.
  • Provide guidance to other team members for and perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
  • Provide guidance in and assist in coordinating testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.
  • Lead efforts to optimize the performance and usability of the EHR system, leveraging deep knowledge of system functionalities and user workflows to identify opportunities for improvement and efficiency gains.
  • Coordinate collaborative efforts with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination
  • Maintain comprehensive documentation of system configurations, processes, and procedures, and establish knowledge-sharing practices to ensure the availability and accessibility of critical information within the team.
  • Provide training and mentorship to junior analysts and end-users, sharing knowledge and best practices to enhance team capabilities and promote continuous learning and professional development within the organization.
  • General Responsibilities: Performs other duties as assigned.

Requirements

  • Bachelor\'s Degree required.
  • 3 - 5 years of applicable IT or healthcare experience required.
  • Epic Implementation experience preferred.
  • Epic certification in specified area required.
  • Multiple Epic certifications preferred.
  • Excellent analytical, organization, and verbal communication skills.
  • Ability to work independently and within teams.
  • Ability to solve complex problems and understand customer needs.
  • Strong understanding of healthcare business process and technology.
  • Strong understanding of healthcare workflows and terminology.
  • Possesses cross-application integration knowledge.
  • Strong desktop tool usage including Word, Excel, and PowerPoint.