othermo GmbH

Administrative Assistant

• Recruiting end-to-end: requirement analysis, job postings, active sourcing, screening, interviews, offers & contracting
• HR operations: contracts & amendments, master data maintenance in Personio, onboarding/offboarding, certificates, draft employment references
• Automation & self-service: Personio workflows, template packages, role/permission models, checklists
• On-site office: receiving packages and, if needed, arranging courier pickup, visitor reception, maintaining order & room/equipment standards
• On-/offboarding: logistics, procuring devices, issuing/returning equipment, inventory/asset tracking, initial trainings
• People/Performance: cadence & preparation of feedback and goal-setting conversations (OKRs/sprints), templates & follow-ups

HR Generalist – Office Manager

Manager

• Accompany B2B customers from project handover by Sales to a successful transition into regular operations
• Independently conduct onboarding and training — digitally, by phone, or on-site when needed
• Handle technical and organizational customer inquiries in 1st- and 2nd-level support and coordinate internally for complex cases
• Identify process bottlenecks from the customer’s perspective and proactively propose improvements
• Maintain reliable documentation in tools (ClickUp, HubSpot, etc.) and ensure clarity within the team
• Work closely with Sales, Tech, and Ops to transition project customers into stable operating models
• Build internal know-how and share it to support the development of the Customer Excellence team

HR Generalist – Office Manager

Customer Excellence Manager