OSCAR Pro

Product Manager

• Report to the Director of Product Management and partner across teams and with users to define and deliver impactful features
• Conduct interviews and usability testing; facilitate customer engagements and test prototypes to integrate user input
• Use product analytics tools to track user behaviour, uncover friction points, and identify opportunities
• Create dashboards measuring product outcomes and team performance
• Launch and manage OSCAR Pro’s customer feedback portal, triage input, respond to customers, and convert feedback into actionable recommendations
• Maintain competitive and market research to inform product roadmaps and feature development
• Contribute to documentation, knowledge base content, and in-app guides for enablement
• Work directly with development teams to gather/refine requirements, create and manage backlogs, write user stories, and unblock the team
• Lead Agile ceremonies including sprint planning, reviews, retrospectives, and grooming sessions

Product Owner

DevOps Engineer

• Design, automate, and maintain infrastructure systems and CI/CD pipelines using Terraform, Ansible, GitHub Actions, and Jenkins
• Automate and streamline operations tasks to enable development teams
• Integrate AI-assisted tools to automate repetitive tasks, improve monitoring, and accelerate deployment processes
• Lead adoption and operation of Docker and Kubernetes for resilient service deployment, scaling, and recovery
• Implement Prometheus, Grafana, ELK/EFK stacks, Application Insights and Log Analytics for observability
• Track and improve DevOps metrics (deployment frequency, lead time for changes, change failure rate) and establish dashboards
• Embed DevSecOps practices across workflows, manage secrets securely, and enhance monitoring and logging
• Bridge cloud engineering and development teams; partner with developers, QA, and operations
• Mentor junior engineers, maintain runbooks and internal guides, participate in agile planning, and debug operational issues as they arise

Product Owner

Senior DevOps Engineer