Own and lead multiple customer deployments in parallel, from onsite kickoff through production handoff
Serve as the primary on-site OSARO leader for complex or high-risk deployments
Manage and develop Deployment Engineers, including performance management, coaching, and professional growth
Coordinate cross-functional execution with Software, Hardware, ML, QE, Manufacturing, and Support teams at HQ
Drive deployment planning, issue prioritization, and execution sequencing to keep projects moving forward
Perform hands-on on-site commissioning of robotic systems, including hardware, software, controls, and networking
Act as the escalation point for customer issues and internal execution blockers
Ensure all system performance expectations are met prior to Site Acceptance Testing (SAT) and customer training
Maintain clear and consistent communication with customers and internal stakeholders on status, risks, and timelines
Log, track, and drive resolution of site issues across engineering, deployment, and support teams
Establish and enforce deployment best practices, standards, and processes across the team
Travel extensively to customer sites, often for extended periods, including long onsite hours during critical phases

Requirements

5+ years of experience in deployment, field engineering, systems integration, or a closely related technical field
3+ years of formal people management experience, including direct reports and performance ownership
Experience managing multiple parallel projects or deployments simultaneously
Demonstrated ability to lead under pressure and make execution decisions in the field
Hands-on experience with industrial robot controllers (e.g., FANUC, Yaskawa)
In-depth knowledge of mechanical, electrical, software, and networking diagnostics and troubleshooting
Comfortable navigating and working in Linux environments
Exceptional attention to detail, critical thinking, and problem-solving skills
Excellent written and verbal communication skills, able to clearly articulate project information at all levels
Ability to thrive in a fast-paced environment with tight timelines and a high-ownership culture
Willingness and ability to travel 75–100% of the time

Benefits

Health, dental, vision, and commuter benefits
Generous flexible vacation
Excellent paid parental leave
Opportunity to work hands-on with robots in a dog-friendly building

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

deploymentfield engineeringsystems integrationindustrial robot controllersmechanical diagnosticselectrical diagnosticssoftware diagnosticsnetworking diagnosticstroubleshootingLinux

Soft skills

people managementleadershipcritical thinkingproblem-solvingattention to detailcommunicationproject managementdecision makingadaptabilitytime management