OSARO

Manager

• Own and lead multiple customer deployments in parallel, from onsite kickoff through production handoff
• Serve as the primary on-site OSARO leader for complex or high-risk deployments
• Manage and develop Deployment Engineers, including performance management, coaching, and professional growth
• Coordinate cross-functional execution with Software, Hardware, ML, QE, Manufacturing, and Support teams at HQ
• Drive deployment planning, issue prioritization, and execution sequencing to keep projects moving forward
• Perform hands-on on-site commissioning of robotic systems, including hardware, software, controls, and networking
• Act as the escalation point for customer issues and internal execution blockers
• Ensure all system performance expectations are met prior to Site Acceptance Testing (SAT) and customer training
• Maintain clear and consistent communication with customers and internal stakeholders on status, risks, and timelines
• Log, track, and drive resolution of site issues across engineering, deployment, and support teams
• Establish and enforce deployment best practices, standards, and processes across the team
• Travel extensively to customer sites, often for extended periods, including long onsite hours during critical phases

Deployment Manager