Licensed Clinical Therapist
TimelyCare
Patient Care Coordinator – Bone Growth Therapy, Fracture
Orthofix
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Assembly
About the role
- Provide direct, personal, and timely service representing Orthofix in a professional and straightforward manner where and when applicable.
- Conduct Patient Calls to educate, gather information, and capture relevant information related to servicing with BGT devices.
- Assist with Patient Fittings virtually. In person where and when applicable.
- Support Territory Managers, accounts and patients within your region.
- Assist with educational meetings with patients and office staff regarding the benefits of the Orthofix stimulation products.
- Discuss explanation of benefits and financial responsibilities with patients.
- Facilitate paperwork collections for order submissions.
- Coordinate all patient service and patient experience activities in conjunction with TM, ASM and RVP.
Requirements
- Excellent time management skills
- Excellent customer service experience. Minimum 2 years experience.
- Excellent computer skills
- Excellent presentation skills
- Excellent record keeping
- Excellent collaborative and communication skills
Benefits
- Employee wellness programs
- Opportunities for professional growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
time managementcustomer servicepresentation skillsrecord keepingcollaborative skillscommunication skills
