Orthofix

Account Manager

• The Associate Territory Manager will partner with our Territory Managers to promote Orthofix products and services to achieve sales results at or above established quotas for total and individual product segments.
• To assist Territory Manager in achieving sales results at or above established quotas for total and individual product segments.
• To provide direct, personal and timely service, via a consultative approach, to physicians, podiatrists, patients, managed care or other payors, representing Orthofix in a professional and straight forward manner.
• Additional responsibilities will include managing, directing, and assisting any authorized Orthofix distributor.
• Some shift in emphasis from calling on doctors to calling on payors is dictated by changes in the health care environment.
• Supporting Territory Managers, accounts and patients within your geography.
• Assist with patient fittings including the following activities: Conduct educational meetings with patients and office staff regarding the benefits of the Orthofix stimulation products. Discuss explanation of benefits and patient responsibilities. Facilitate paperwork collections for order submissions. Field patient phone calls. Collect and submit HIPPA covered information related to orders.

Associate Territory Manager – Bone Growth Therapies

Collections

• Independently manage a portfolio of high-priority and complex claims requiring advanced solutions and strategies.
• Analyze denials, overpayments and underpayments to determine root cause; execute appropriate action plans including appeals, escalations and payer outreach.
• Submit technical, clinical and medical necessity appeals at all levels (including external reviews) with supporting documentation.
• Research payer contract language, LCD/NCD guidelines and policy updates; apply findings to claims resolution and communicate relevant changes to peers and leadership.
• Identify payer trends (example, systemic rejections, denials, overpayments or underpayments) and escalate issues with supporting data to payer contacts and leadership.
• Resolve escalated issues involving prepay audits, refund requests, rebills, recoupments and coordination of benefits discrepancies.
• Manage HCFA returns and claim corrections, ensuring clean resubmission per billing guidelines.
• Communicate effectively with leadership and cross-functional teams to resolve multifaceted claim barriers.
• Ensure account documentation is accurate, detailed, and audit ready across all internal system.
• Consistently meet or exceed departmental metrics related to productivity, quality, aging resolution, and cash recovery.

Health Claims Collections Specialist II

• Promote and distribute Orthofix products and services to achieve sales results at or above established quotas for total and individual product segments
• Provide direct, personal and timely service, via a consultative approach, to physicians, patients, managed care or other payers, representing Orthofix in a professional and straight forward manner
• Some shift in emphasis from calling on doctors to calling on payers is dictated by changes in the health care environment
• Provide education and support at the local and national hospital accounts to effectively support and implement policy and strategy
• Also attend local, state and national meetings and conventions as needed
• Develop new target accounts (physicians and third party payers), and maintain existing ones with regard to current Bone Growth Therapy Division Products, as well as future Division products, in accordance with company objectives
• Train medical personnel and patients in the proper use and care of Orthofix products
• Continually develop technical and sales skills
• Prepare reports and execute programs and policies at the direction of the Regional VP of Sales and National VP of Sales
• Provide service and problem solving to customers (clinicians and patients) in a timely fashion
• Provide paperwork required to complete and execute sales orders, e.g., prescriptions from patient files, letters of medical necessity from surgeons, etc.

Territory Manager, Bone Growth Therapies – Fracture

• To assist Territory Manager in achieving sales results at or above established quotas for total and individual product segments.
• To provide direct, personal and timely service, via a consultative approach, to physicians, podiatrists, patients, managed care or other payors.
• Supporting Territory Managers, accounts and patients within your geography.
• Assist with patient fittings including conducting educational meetings with patients and office staff regarding the benefits of Orthofix stimulation products.

Growth Marketing

• Provide direct, personal, and timely service representing Orthofix in a professional and straightforward manner.
• Assist with Patient Fittings.
• Assist with educational meetings with patients and staff regarding the benefits of the Orthofix stimulation products.
• Discuss the explanation of benefits and patient responsibilities.
• Facilitate paperwork collections for order submissions.
• Field patient phone calls.
• Collect and submit HIPPA-covered information related to orders.
• Regular attendance is required.

Associate Territory Manager – Bone Growth Therapies

Health Claims Collections Specialist II

Territory Manager, Bone Growth Therapies – Fracture

Associate Territory Manager – Bone Growth Therapies

Patient Care Specialist – Spine Bone Growth Therapies