Orro Group

General

• Sit within the IT & Security team and own the day to day health of our Exposure Management platform
• Work with senior resources and platform owners to drive measurable improvements in our vulnerability posture
• Help shape exposure plans, drive technical mitigations through to completion
• Give the business clear visibility of where we stand against our internal policies
• Improve, uplift and maintain the Exposure Management capability across the organisation
• Partner with IT Operations and platform owners to plan and deliver technical mitigations
• Contribute to the design and implementation of exposure management plans
• Build reports and dashboards that give leadership real visibility of our exposure posture and policy adherence
• Produce clear, concise operational documentation that the wider team can run with
• Use PowerShell or Bash scripting to automate routine remediation, reporting and platform tasks

Exposure Management Specialist

• Own the operational coordination of customer changes across managed environments
• Coordinate CAB activities including agenda preparation, scheduling, action tracking, governance reporting and management of maintenance windows and blackout periods
• Follow up with technical teams across Networks, Cyber, Cloud, Collaboration and Service Desk to make sure approved changes are resourced, progressed and completed on time
• Work inside customer systems and portals where required to raise, track and progress changes
• Lead post implementation reviews for major, failed or high risk changes, capturing lessons learned and driving service improvement actions
• Produce customer facing and internal reporting on change activity, SLA adherence, failed changes, trends and improvement opportunities

Customer Change Specialist

Manager

• Engineer, implement, test, debug and monitor data flows to keep data moving securely, efficiently and on time between sources and destinations
• Troubleshoot and resolve issues quickly to minimise data flow downtime
• Work across a range of monitoring and alerting platforms to maintain visibility and uptime
• Provide architecture, management and support of secure gateways and data flows that ingest and distribute data across systems
• Design and build integrations between systems using APIs and object stores
• Configure system components and equipment for systems testing, and contribute to automated deployments
• Develop technical documentation that captures data flow design, integration components and configuration changes
• Work closely with business stakeholders, project managers, system architects, software developers and data engineers to deliver shared outcomes

Senior Data Flow Manager

Infrastructure Engineer

• Join a technical team inside ASD responsible for the sustainment and growth of network infrastructure across the agency
• Support the installation, configuration and ongoing operation of LAN and WAN environments
• Contribute to monitoring and troubleshooting activities
• Help maintain reliable network operations
• Automate routine system administration tasks

Junior Infrastructure Engineer

• You will sit inside a high performing infrastructure team supporting ASD's core systems and digital services
• The role spans the full infrastructure lifecycle, from build and integration through to sustainment and decommissioning, with a strong focus on availability, reliability and continuous improvement
• You will work across physical, virtual, networking and cloud environments, contributing both to day to day operations and to longer term design decisions that shape how the environment evolves
• Infrastructure Operations and Sustainment Monitor systems and infrastructure proactively, addressing sustainment support requests and resolving issues
• Maintain and upgrade device software and firmware versions to keep environments current and secure
• Use infrastructure management tools to assess load, performance and capacity
• Investigate operational problems and contribute to the implementation of agreed remedies and preventative measures
• Build Functional, testable and scalable systems based on Detailed Design guidelines
• Integrate COTS network hardware and software to optimise performance and functional intent
• Manage the full lifecycle of systems including build, configuration, administration, security, racking, stacking, cabling, labelling and decommissioning
• Undertake or supervise complex installations and de-installations, including handover to the client
• Availability and Continuous Improvement Analyze service and component availability, reliability, maintainability and serviceability against agreed performance targets
• Implement disaster recovery arrangements, document procedures and test recovery
• Configure tools or create scripts to automate provisioning, testing and deployment of new and changed infrastructure
• Provide feedback and proposals for improvement to inform current and future design decisions

• Develop and operate an integrated RHEL server platform supporting enterprise workloads across virtualised infrastructure
• Test and certify new versions of the RHEL operating system, build system images, and maintain image hygiene over time
• Provide integration between RHEL and VMware to deliver a cohesive, well governed virtualisation layer
• Integrate and support management and security software, tooling and configurations across the RHEL estate
• Integrate RHEL services with MFA solutions and broader enterprise identity controls
• Build and maintain server automation to streamline provisioning, configuration and deployment
• Operate backup and recovery services for virtualised RHEL systems, including regular testing of recovery procedures
• Run system health checks across hardware and software, maintain operational procedures, and contribute to availability management and disaster recovery
• Troubleshoot and resolve complex RHEL issues, and plan and deliver server migrations when required

Infrastructure Engineer, Red Hat Enterprise Linux

Network Engineer

• Investigate, diagnose, and resolve network issues across data, voice and audio environments
• Provide advice on preventative strategies and identify alternative courses of action where standard remedies are insufficient
• Design and implement network changes and maintenance routines in line with agreed standards
• Deliver installation, removal, maintenance and acceptance of new and updated network components, services and applications
• Monitor, measure, optimise and report on network load, performance and security
• Automate routine networking tasks using standard tools and scripting

Engineer

• You will sit within a high performing engineering team supporting the operation, design and evolution of gateway and network components that underpin some of Australia's most sensitive systems
• Working at SFIA Level 4, you will move between hands on operational support, design work, and incident response, partnering closely with architects, security teams and operations stakeholders
• The role requires equal parts technical depth and disciplined documentation, with the ability to identify risk early and design pragmatic countermeasures
• Maintain and support gateway and network components using agreed architectures, design standards, patterns and methodologies
• Translate logical designs into physical network designs that meet operational requirements for capacity, performance, resilience and security
• Identify and evaluate alternative design options and trade offs, producing detailed design specifications for build
• Contribute to recovery routines, contingency procedures and alternative network architectures and topologies
• Identify technical risks arising from proposed solutions and design countermeasures that manage them
• Review, verify and improve designs against functional, non functional and security requirements
• Investigate suspected attacks and support security incident management activities
• Apply and provide guidance on physical, procedural and technical security controls
• Use infrastructure management tools to monitor load, performance and operational health
• Undertake and supervise complex installations and removal of systems and components, including client handover
• Configure tools and write scripts to automate the provisioning, testing and deployment of new and changed infrastructure
• Investigate and resolve operational issues, providing reports and improvement recommendations to specialists, users and managers

Gateway Engineer

Data Engineer

• Working within the Australian Signals Directorate (ASD), you will lead the design, development and delivery of data engineering solutions that improve how data is stored, integrated, transformed, analysed and moved across complex, mission critical environments.
• This is an expert level role at SFIA Level 6, with responsibility for shaping organisational policies, standards and design patterns that influence how data is engineered across the agency.
• You will work across the full data lifecycle, from analysing complex problems through to building, deploying and maintaining pipelines, analytical environments and data stores.
• The role also calls for strategic advice on current and future state models, data interoperability, and emerging technologies including AI based data integration.
• Build, maintain and deploy data pipelines, analytical environments and data stores that move and transform data across complex environments.
• Use and develop tools and techniques to test data engineering solutions and achieve business outcomes.
• Provide expert advice on requirements, current and future state models, and solutions that improve data interoperability, storage, analysis and transmission.
• Lead the application of analysis, design and modelling techniques to establish, modify and maintain enterprise data structures.
• Manage the iteration, review and maintenance of data requirements and data models.
• Lead the selection and development of data engineering methods, tools and techniques.

Expert Data Engineer

• Lead the engineering and sustainment of Windows server platforms supporting critical digital services within ASD.
• Design, build and operate core Windows services including Active Directory, DNS, PKI, Remote Desktop Services and WSUS.
• Lead complex systems design activity balancing functional and non-functional requirements.
• Integrate and support management and security software, configurations and MFA solutions across the Windows estate.
• Develop server automation and scripting to streamline build, configuration and operational tasks.
• Take responsibility for systems installation, migration and decommissioning projects.

Senior Windows Engineer

• You will plan, develop and support the data engineering solutions that prepare, integrate and make data accessible for analytical and operational use across ASD
• You will work across multiple data sources and formats, build reusable NiFi components, and shape the data flow and integration strategies that the broader analytical capability depends on
• Plan and drive the development of data engineering solutions, balancing functional and non functional requirements
• Build scalable and reusable NiFi templates and processors for data ingestion and transformation
• Optimise performance and ensure high availability of data pipelines
• Integrate data from multiple sources and formats into centralised systems
• Perform data modelling to support efficient data storage, retrieval and analytics
• Provide expert advice on data integration and uplift the capability of others in applying good integration practice
• Monitor application of data standards, architectures and security to ensure compliance and scalability
• Develop standards and guidelines for data protection, disaster recovery and storage management
• Contribute to organisational policies and guidelines for data engineering
• Collaborate with cross functional teams to define data flow and integration strategies
• Lead the selection and development of data engineering methods, tools and techniques
• Develop and promote continuous integration, deployment and monitoring practices

Senior Data Engineer – NiFi

• Design, build and maintain data engineering solutions in SQL and Python on Enterprise Data Platforms
• Develop and sustain data pipelines that move data from source to consumption reliably and at scale
• Operationalise data so it is accessible, trusted and ready for use by business areas
• Fuse data from multiple sources using transformation, integration, normalisation and feature extraction techniques
• Create data structures that support downstream analytics, reporting and decision making
• Apply appropriate tools and techniques across the end-to-end data management lifecycle in line with agreed process standards and industry-specific regulations
• Build standardised tooling and techniques that drive consistency in ETL and data warehousing approaches across the team
• Carry out data quality checking and remediation to maintain confidence in the data
• Produce clear technical documentation and track work using collaboration tools
• Work in a diverse team environment, sharing outcomes and experience to support the development and growth of others
• Engage with technical and business stakeholders to understand data needs and deliver fit-for-purpose solutions

Senior Data Engineer, ETL

• Own the Major Incident Management process for events affecting Orro and our customers, leading the response from the moment an incident is raised through to restoration and follow up
• Chair bridge calls, coordinate resolver groups across multiple technical domains, and keep customers and internal stakeholders informed throughout
• Work closely with Incident, Problem and Change Management teams to ensure every major incident is properly closed out, and you will be the escalation point to the Executive Team when business impact is critical
• Lead, chair and drive all Major Incident investigation activities, bridge calls and resolver group coordination
• Prioritise incidents based on urgency and customer impact, and own the path to restoration via workaround or permanent fix
• Matrix manage technical teams across multiple disciplines under pressure, keeping focus and momentum on resolution
• Communicate clearly and confidently with stakeholders at every level, from engineers to executives, in both verbal and written form
• Produce and maintain Major Incident documentation including escalation paths, communication plans and response procedures
• Ensure Post Incident Reviews, Problem records and Change records are completed and that lessons learned feed back into the process
• Refine the Major Incident Management process over time to improve speed, quality and consistency of response

Major Incident Manager

• Provide Level 2 technical support across LAN, WAN, WLAN, and SDWAN environments, acting as an escalation point for the wider support team
• Diagnose and resolve complex network faults across Cisco, Meraki, and Juniper infrastructure
• Support and maintain Cisco Wireless environments including AirOS and 9800 WLC platforms
• Work with Cisco Catalyst Centre (DNA C) as part of day to day operations and fault resolution
• Build and maintain strong relationships with internal teams and customer stakeholders
• Participate in on call rotation to support after hours incident response