own and maintain the product roadmap for your assigned product area(s), aligned to business goals and customer needs
define, validate, and refine the product vision and strategy in partnership with leadership, design, engineering, and key stakeholders
set and track clear success metrics (OKRs/KPIs) to measure product performance and business impact
conduct ongoing user research, client interviews, usability testing, and data analysis to identify pain points and opportunities
prioritize solving customer problems and delivering measurable value, not just feature delivery
champion a hypothesis-driven and experimentation mindset in product development
translate insights into clear, detailed user stories, requirements, acceptance criteria, and prototypes
prioritize and manage the product backlog, balancing new features, technical debt, and bug fixes using data-informed prioritization frameworks
partner closely with engineering, design, and QA to plan, execute, and deliver high-quality releases in an Agile environment
validate releases post-launch through adoption metrics, user feedback, and performance data
act as the primary product expert internally and externally, educating teams on product capabilities, positioning, and roadmap
collaborate with Marketing, Sales, and Service teams to support go-to-market activities, product messaging, and client education
build trusted relationships with clients, gathering feedback and representing their voice in product decisions
support revenue growth by assisting Business Development and Sales teams with strategic client opportunities
stay informed on industry trends, competitive landscape, technology advancements, and regulatory changes impacting your product area
advocate for user experience consistency, working closely with UX teams to enhance product usability and accessibility
identify, track, and mitigate product risks proactively

Requirements

strong understanding of product lifecycle management, roadmapping, and prioritization frameworks (e.g., RICE, MoSCoW)
defines and tracks customer-centric product KPIs
excellent skills in storytelling, communication, and stakeholder management
balances technical understanding with business and user needs
proficient with data-driven decision-making using analytics tools (e.g., Tableau, Power BI, Fullstory, Looker, Google Analytics)
familiarity with Salesforce and project tracking tools (e.g., Jira, Aha!) preferred
prior experience delivering products in an Agile development environment
proven success owning and growing a customer-facing product or feature set
experience shipping AI/ML-powered products (e.g., LLM-enabled features, recommendation systems, classifiers, workflow automation), including full lifecycle ownership from ideation through delivery and iteration
strong understanding of LLM capabilities and constraints, including hallucination risk, context-window tradeoffs, latency and inference cost models, prompt-engineering patterns, retrieval-augmented generation (RAG), and agentic workflows
ability to translate ambiguous AI opportunities into clear product use cases with measurable business outcomes, KPIs, and prioritization logic
proficient at working with model evaluation frameworks, including defining evaluation datasets, measuring quality (precision/recall), latency thresholds, cost per inference, and incorporating human-in-the-loop feedback
familiarity with modern AI tooling and architectures such as vector databases, embeddings, orchestration frameworks, agent frameworks, and evaluation/monitoring platforms
comfortable at partnering deeply with data science and engineering to understand model performance, training data needs, architectural tradeoffs, deployment patterns, and operational considerations
minimum of 3–5 years of Product Management experience required
prior experience in technology, SaaS, or financial services preferred
equivalent education and experience will be considered
minimum of a bachelor’s degree in Business Administration, Finance, or a related field required

Benefits

health, dental, vision, and disability coverage on day one
401(k) plan with employer match
paid parental leave
pet benefits including pawternity leave and pet insurance
student loan repayment and more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product lifecycle managementroadmappingprioritization frameworkscustomer-centric product KPIsdata-driven decision-makingAI/ML-powered productsmodel evaluation frameworksuser storiesacceptance criteriaprototypes

Soft Skills

storytellingcommunicationstakeholder managementproblem-solvingcollaborationrelationship buildinguser experience advocacyhypothesis-driven mindsetdata-informed prioritizationeducational skills