Orion

Account Manager

• find new and expand existing selling agreements and relationships to gain new revenue
• maintain and retain existing relationships, onboard new relationships and go deeper and expand top manager relationships
• attracting the right managers partners for the OPS platform by working with the Investment & Due Diligence teams
• identify additional business opportunities resulting in an effort to increase sales and new revenue
• partner with internal and external sales teams to create sales opportunities and accelerate the sales process
• build relationships with fellow team members covering strategists, custodians, integration partners, industry consultants, top BD/RIA clients, large institutions and other similar opportunities
• maintain accurate, up-to-date and detailed CRM database for the profiling of relationships, sales funnel, notes, calendar, appointments and other pertinent information
• prepare and communicate a profile/at a glance view for each relationship on a regular basis
• regularly attend conferences, host webinars and conference calls, and engage in other activities to build new relationships and continue existing ones
• host a strategic quarterly call with each of the primary relationships, with an E-team member (preferred) discussing topical items for the Orion roadmap to help the partnership
• continually learn and become proficient in all of Orion’s product offerings
• assigned and successful in attaining individual and team goals, established Rocks and KPIs

Senior Relationship Manager – Open Architecture Solutions

Operations

• Join Orion’s Operations Development team to lead and deliver impactful development projects, foster a culture of Continual Improvement, and enable Operational Excellence across Global Operations.
• As Senior Manager, Operations Development, you will lead and coach project specialists and managers, acting as a business partner in Continual Improvement matters to assigned Global Operations functions.
• Support and challenge your stakeholders, helping them identify and realize improvement opportunities.
• Lead and implement your own development projects and Continual Improvement initiatives.
• Facilitate change management, introduce new practices, network internally and externally, and ensure the adoption of best practices throughout the organization.

Senior Manager, Operations Development

• Contributing to the development and implementation of Orion Pharma's investor relations strategy
• Effectively communicating our equity story to key stakeholders focusing especially on retail investors
• Gaining in-depth exposure to pharmaceutical innovation and development
• Preparing and developing investor communications, reports, presentations, releases, and materials
• Serving as the primary contact for retail investors and planning communications
• Overseeing and developing Orion’s investor relations website
• Preparing and participating in roadshows, investor conferences, Annual General Meetings, and other IR events

Investor Relations Manager

Product Manager

• This role will be responsible for directly supporting the Brand Manager in the development and implementation of marketing strategies for the Respiratory and Neurology portfolio.
• The goal is to contribute to portfolio growth, strengthen the competitive positioning of the products in the Italian market, and provide high-value scientific and educational support to the sales force.

Product Manager – Respiratory, Neurology

Full-stack Engineer

• responsible for the maintenance and development of new software on the Force.com platform for Orion
• utilize the system development life cycle to ensure delivery of concise, well tested, well thought out, and usable projects
• translate business requirements into well-architected solutions
• provide detailed level of effort estimates for proposed solutions
• articulate benefits and risks to a solution’s feasibility and functionality
• develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
• inject creativity and solutions for new and existing functionality
• create and maintain database objects in support of application development
• provide support for design, development and implementation of application development projects
• learn, understand, and develop integration between Salesforce and Orion’s existing platform, Orion Connect
• troubleshoot and debug system inefficiencies
• perform Salesforce Administration duties as assigned
• regularly perform database de-duping and cleanup storage procedures
• manage ongoing support requests and administrative needs as assigned
• develop documentation and training materials
• identify and troubleshoot issues with sites or programming code and fix any resulting problems
• secure applications against hacking vulnerabilities
• maintain a high level of technical knowledge in all applicable programming languages and database formats

Salesforce Software Engineer

Strategy

• Develop and implement comprehensive digital strategies aligned with global marketing objectives.
• Translate global digital strategy into localized plans for multiple EU markets.
• Ensure alignment and integration of digital initiatives across functions.
• Lead and mentor two Global Digital Marketing Specialists.
• Provide dotted-line leadership to multiple in-country digital professionals.
• Foster a culture of innovation, accountability, and continuous improvement.
• Oversee digital campaigns across social media, websites, and e-commerce platforms.
• Ensure consistent brand messaging and optimized user experience across all digital touchpoints.
• Monitor performance metrics and leverage data-driven insights to optimize strategies.
• Collaborate with global and regional marketing teams, sales, and external partners.
• Present digital strategy updates and performance reports to senior leadership.

Digital Strategy Manager

Marketing

• Provide operational and administrative support for the global marketing team
• Support and maintain digital marketing tools such as CMS platforms, asset management systems, CRM, and analytics dashboards
• Collaborate with regulatory, supply chain, and commercial teams to ensure alignment on marketing projects and deliverables
• Coordinate global and regional marketing events, including logistics, vendor management, and on-site support
• Manage the creation and updating of product packshots and marketing visuals in collaboration with design teams
• Oversee packaging updates and changes across markets, ensuring compliance with brand and regulatory requirements
• Maintain accurate filing of marketing contracts and documentation for compliance and easy retrieval

Marketing Coordinator

Director

• Lead the research strategy and portfolio building within the Therapy Area.
• Define and execute long-term research goals aligned with company strategy and unmet medical needs in pain and inflammation.
• Evaluate new project ideas and guide ongoing research projects to ensure scientific excellence and strategic alignment.
• Lead target biology initiatives ensuring robust scientific direction and innovation.
• Scout and assess new modalities, technologies, and treatment options for pain and inflammation-related diseases.
• Lead preclinical strategic collaborations with academic institutions and other pharmaceutical companies, in coordination with internal experts.
• Evaluate and support in-licensing opportunities to strengthen the portfolio.
• Work closely with other key functions to ensure appropriate project support and resourcing.
• Network actively with in-house and external experts to stay at the forefront of research and therapeutic innovation.
• Lead the Pain and Inflammation Research group located in Turku, Finland, including full line management responsibilities in accordance with company policies.
• Support the career development of scientists, fostering a culture of scientific excellence, collaboration, and continuous learning.
• Represent the company in strategic collaborations with academic institutions and other pharmaceutical companies.
• Act as a thought leader in the research community through publications, presentations, and participation in key scientific forums.

Director, Pain and Inflammation Research

Compliance

• Prepare and coordinate regulatory submissions. These include marketing authorization applications, variations and renewals.
• Write or update technical documents related to quality (p2 or Module 3)
• Ensure regulatory compliance of veterinary medicine product information.
• Be the primary contact for responding to questions from regulatory authorities and questions regarding veterinary medicines of your region internally.
• Collaborate with colleagues within regulatory and outside regulatory.
• Maintain regular contact with our distributors and where necessary, local partners, for the follow-up of regulatory issues.
• Develop knowledge and understanding of the registration dossier and of each regulatory submission that is done.
• Ensure regulatory compliance of our products by working closely with other departments, especially the quality assurance department.
• Submit and follow up change requests after approval of variations or other regulatory activities.
• Proofread and approve product information in our QMS or artwork system.
• Make or update regulatory affairs specifications in our QMS
• Make, review and approve work instructions and procedures related to regulatory in our QMS.

Regulatory Affairs Officer

QA Engineer

• Quality assurance activities related to computerized systems
• Interpretation of CS regulatory requirements
• Monitoring of pharmaceutical industry regulations and ensuring proper implementation
• Contributing to the development of validation policies for computerized systems and ensuring correct system maintenance in collaboration with the CS QA team and internal stakeholders
• Participating in authority and partner inspections
• Conducting internal and external audits of computerized systems and system vendors
• Creating and developing operational practices in cooperation with stakeholders
• Act as a subject matter expert in tasks within the CS QA team's area of responsibility

QA Manager

Manager

• Serve as a pharmaceutical expert in variations related to products together with other variation experts.
• Handle marketing authorization applications (quality sections).
• Prepare annual reports.
• Answer additional questions from partners and authorities.
• Collaborate closely with experts from registration, quality assurance, India CMC team, and your own unit.

Development Manager

• You ensure the smooth running of all administrative activities and keep budgets under control.
• You work closely with external agencies, partners and Healthcare Professionals (HCPs) – contracts and coordination are in your capable hands.
• You organize internal and external meetings and events with attention to detail.
• You manage our marketing materials and maintain our webshop.
• You coordinate inquiries from customers and the field sales team, ensuring information flows clearly, quickly and transparently.
• You contribute to exciting projects and collaborate cross-functionally with colleagues.
• You optimize our digital filing structures and ensure order and efficiency.
• You create persuasive presentations that communicate our ideas and strategies concisely.
• You take responsibility for appointment management and travel arrangements – structured and proactive.
• You monitor the market and perform competitive analysis to identify trends and opportunities early.

Marketing Assistant

Client Services Representative

• Assign to a specific territory of advisors as their dedicated client service representative
• Manage client problems from start to finish; analyze client requests, explore possible solutions or coordinates with other departments following-through until resolution while being the single point of contact for the client
• Provide financial representatives with information, updates, and changes to all facets of wealth management related to custodian and Federal regulations and requirements including taxes, technology, workflows
• Counsel their advisors regarding best practices, policies and procedures, as well as providing guidance on how to handle requests or situations encountered
• Train advisors, as needed, on processes and available systems to serve their clients
• Manage daily work across all aspects of servicing advisors and clients including timely call servicing and account management functions
• Meet or exceed all daily and monthly business measurements
• Provide status updates to management as required
• Provide feedback to the team for continued improvements
• Maintain an atmosphere of appreciation of Advisors and Client issues
• Continually maintain an "above and beyond" service aptitude
• Daily promotion of our Service Vision and Principles
• Assist in project work as needed.

Client Service Representative

Software Engineer

• Design, develop, and implement data models, workflows, match/merge rules, and data quality validations in Semarchy xDM for product and business partner master data.
• Customize and configure the Semarchy platform to align with evolving business processes and requirements.
• Collaborate with business and technical stakeholders to gather requirements, translate them into technical specifications, and deliver robust MDM solutions.
• Integrate Semarchy MDM with source and target systems (ERP, CRM, data warehouses, etc.) using APIs, ETL/ELT tools, and Semarchy xDI.
• Develop and maintain data governance processes to ensure data quality, lineage, and compliance across master data domains.
• Support and enhance data stewardship, data quality monitoring, and issue resolution processes.
• Participate in the future development of global reference master data, finance master data and asset master data domains, including data modeling, governance, and integration.
• Stay current with industry trends and best practices in MDM, data governance, and the Semarchy platform.
• Provide technical guidance and knowledge sharing to team members and business users.

MDM Developer

Customer Support

• Provide basic technical support and assistance to customers via e-mail, phone, or chat
• Address and respond to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance
• Answer incoming customer telephone calls in a courteous and professional manner
• Respond to and investigate customer inquiries, concerns and issues in a timely and courteous manner
• Provide customers with preventive maintenance and configuration recommendations
• Record and route customer requested changes in an appropriate manner
• Escalate more complex inquiries to a higher-level support team
• Answer customer inquiries and provide accurate technical and/or product-related information
• Research, troubleshoot and resolve customer complaints, technical problems and/or billing issues
• Follow up with customers consistently when necessary
• Effectively communicate customer issues, feedback and concerns to all applicable internal staff members
• Document support interactions, including details of inquiries, complaints, comments, and actions taken in customer database and/or Salesforce
• Organize and maintain case assignments and correspondence
• Maintain working knowledge of products and/or services
• Stay up-to-date on industry terminology
• Stay current on internal company communications
• Prepare correspondence for company ticketing system as needed
• Able to use one’s time effectively and productively
• The ability to find quick and clever ways to overcome difficulties
• Ability to prioritize and manage multiple tasks
• Maintains prompt attendance and timeliness
• Respond to all employee inquiries via all company media
• Work under close supervision of the Client Service Manager(s)
• In office work dependent upon the company’s needs
• Occasional on-call weekend coverage may be required
• Mandatory overtime may be required on a monthly basis

Customer Service Representative I, 6a-2:30p or 6:30a-3p PT

Production Engineer

• Maintenance of utility systems (purified water, ethanol, compressed air, nitrogen)
• Ensuring reliability and safe operational condition of systems
• Planning maintenance activities and organizing responses to troubleshooting situations
• Reporting deviations and maintaining documentation related to utility systems
• Preparing and updating utility system documentation
• Supervising and implementing small modification projects
• Collaborating with Orion personnel and external partners
• Supporting the evolving environment of pharmaceutical manufacturing

QA Automation Engineer

• Participate in production process and equipment rebuilds, expansion projects and production efficiency projects
• Maintenance work during the automation lifecycle, projects, commissioning, validations, documentation and technical development
• Act as system administrator responsible for functionality, maintenance and validity of the system
• Manage automation design and project work: functional design, definition of HW and SW solutions, coordination of suppliers, partners and subcontractors, FAT/SAT testing and commissioning, and validation
• Participate in development and planning of production automation and implement life cycle management of production equipment from automation perspective
• Travel to sites in Espoo and Oulu as needed

Automation Engineer

• Prepare and coordinate regulatory submissions. These include marketing authorization applications, variations and renewals.
• Write or update technical documents related to quality (p2 or Module 3)
• Ensure regulatory compliance of veterinary medicine product information.
• Be the primary contact for responding to questions from regulatory authorities and questions regarding veterinary medicines of your region internally.
• Develop regulatory expertise in the current veterinary medicines legislation, especially with regards to the countries under your responsibility.
• Collaborate with colleagues within regulatory and outside regulatory.
• Maintain regular contact with our distributors and where necessary, local partners, for the follow-up of regulatory issues.
• Develop knowledge and understanding of each part of the registration dossier and of each regulatory submission that is done.
• Ensure regulatory compliance of our products by working closely with other departments, especially the quality assurance department.
• Submit and follow up change requests after approval of variations or other regulatory activities.
• Proofread and approve product information in our QMS or artwork system.
• Make or update regulatory affairs specifications in our QMS
• Make, review and approve work instructions and procedures related to regulatory in our QMS.

• Build strong relationships with existing clients within an assigned territory by understanding and owning their needs, providing personalized support, and delivering excellent customer service
• Act as the main point of contact for clients, promptly addressing their inquiries, concerns, and requests
• Work with service teams to provide feedback on client needs, help clarify issues, and provide suggestions for improving service metrics
• Identify opportunities for Orion Stack uplifts and cross-selling products and services to existing clients
• Collaborate with internal sales teams to develop tailored solutions that meet client requirements
• Proactively identify market trends, competitor activities, and industry developments
• Provide guidance and consulting to advisors on best utilizing Orion’s technology to align People, Processes, and Technology
• Determine advisor goals related to business model and growth initiatives; track goals; and facilitate meetings with internal resources to ensure accountability
• Ensure Salesforce is up-to-date with clients’ current custodians, CRM, financial planning system, trading system, or other technologies advisors utilize
• Stay up-to-date with the latest Orion products, services, and enhancements; educate clients on features and benefits, providing training and demonstrations as necessary
• Assess and manage the risk associated with client relationships; conduct due diligence and ongoing monitoring
• Gather client feedback and insights to identify areas for improvement; collaborate with internal teams to implement enhancements
• Attend industry events, conferences, and seminars to build networks and establish partnerships
• Act as a brand ambassador for Orion and maintain contacts with integration partners
• Ensure Orion’s platform integrates efficiently with other technology and help facilitate new integration partners
• Help clients navigate the Mergers and Acquisitions process related to Orion, ensuring legal documents and contracts are in place
• Maintain good client standing for references and work to obtain referrals and advisor reviews

Relationship Manager, Internal

Customer Success Manager

• Respond to all client questions and issues received by phone, email, chat or letter and act as single point of contact for assigned clients
• Analyze client requests and deduce and explore possible solutions or forwards request on to appropriate department following-through until resolution
• Maintain, update and execute \"Client Reference Guides\" to ensure each client's needs are met
• Regularly confirm the reference guide is meeting client expectations directly with operational contacts
• Train advisors on available Orion system technology capabilities
• Counsel advisors regarding best practices, policies and procedures, as well as provide advice on how to handle situations encountered or requests
• Act as a technology consultant to ensure advisor is fully utilizing Orion technology to support their business requirements
• Ensure advisor is trained and made aware of new technology requirements, including reviewing each technology release in depth with the advisor
• Plan, coordinate, and lead home office visits of assigned clients
• Support advisor by training on best practices for maintaining and executing quarter-end processes
• Support the execution of customized business processes for the advisor
• Work with product managers and developers to complete functional specs for projects and submit those projects for development
• Keep advisor informed throughout the development process
• Test and verify technology works properly and then verify and certify it works to the client’s expectations
• Act as project manager on non-technical projects
• Work with SME & Analyst teams to support multi-team projects keeping the advisor informed throughout the process

Senior Relationship Manager – Open Architecture Solutions

Senior Manager, Operations Development

Investor Relations Manager

Product Manager – Respiratory, Neurology

Salesforce Software Engineer

Digital Strategy Manager

Marketing Coordinator

Director, Pain and Inflammation Research

Regulatory Affairs Officer

QA Manager

Development Manager

Marketing Assistant

Client Service Representative

MDM Developer

Customer Service Representative I, 6a-2:30p or 6:30a-3p PT

Production Engineer

Automation Engineer

Regulatory Affairs Officer

Relationship Manager, Internal

Client Success Advocate