Lead enterprise-scale automation programs from strategy through delivery and optimization
Manage multiple concurrent initiatives across departments and technology teams
Define program roadmaps, delivery milestones, governance frameworks, and success metrics
Coordinate cross-functional teams including engineering, RPA developers, data teams, and business stakeholders
Identify and manage risks, dependencies, and program escalations
Identify high-impact automation opportunities across operational workflows
Partner with automation engineering teams to deliver solutions using RPA, workflow automation, AI, or orchestration platforms
Establish frameworks for automation intake, prioritization, and value realization tracking
Ensure automation solutions are scalable, secure, and aligned with enterprise architecture
Use SQL or basic query languages to analyze operational datasets and automation performance metrics
Measure program outcomes including efficiency gains, service improvements, and cost reductions
Partner with analytics teams to build reporting dashboards and operational insights
Use data to continuously optimize automation pipelines and prioritization
Partner with senior leaders across operations, technology, and product teams
Communicate automation strategy, program status, and results to executive leadership
Drive organizational adoption of automation solutions and process improvements
Establish governance standards and delivery best practices for automation programs
Ensure alignment with compliance, risk, and enterprise technology policies
Continuously evaluate program performance and refine automation strategy.

Requirements

5+ years of experience managing large enterprise programs or initiatives, preferably within automation, digital transformation, or operational transformation
Proven track record delivering complex cross-functional initiatives in large organizations
Experience working with automation technologies such as RPA, workflow automation, AI, or orchestration platforms
Working knowledge of SQL or other query languages with the ability to retrieve and analyze operational data
Strong analytical, program management, and stakeholder management skills
Manage multiple initiatives and priorities simultaneously
Strong communication skills with experience presenting to senior leadership
Experience with automation platforms such as UiPath, Automation Anywhere, or Power Automate
Experience with data visualization or BI platforms such as Tableau or Power BI
Background in Lean, Six Sigma, or process optimization methodologies
Experience in financial services, fintech, or other highly regulated industries
PMP, PgMP, or similar program management certification
Minimum of a bachelor's degree
Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization.

Benefits

health insurance
dental
vision
disability coverage on day one
401(k) plan with employer match
paid parental leave
pet benefits including pawternity leave and pet insurance
student loan repayment and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

automationRPAworkflow automationAIorchestrationSQLdata analysisprogram managementdata visualizationprocess optimization

Soft Skills

analytical skillsstakeholder managementcommunication skillsorganizational skillsleadershiprisk managementcross-functional collaborationstrategic thinkingproblem-solvingprioritization

Certifications

PMPPgMPprogram management certification