Organon

Manager

• The Territory Business Manager will report to the District Business Manager and be responsible for driving product awareness and utilization
• Develop outstanding disease and product knowledge to compliantly promote our company's dermatological products to healthcare professionals
• Engage physicians and targeted healthcare professionals within an assigned geography to deliver clinically relevant information and exceed product goals ensuring all legal and compliance regulations
• Utilize knowledge of the marketplace and reimbursement landscape to prioritize opportunities
• Utilize effective direct selling techniques and market strategies to expand product demand
• Coordinate and collaborate with field-based personnel to proactively address customer needs
• Develop relationships and maintain an active presence in the Dermatology community and associated organizations

Dermatology Territory Business Manager

Operations

• Facilitate the development of and refine our multi-year strategic plan to achieve our long-term vision
• Translate strategic plans into clear choices, priorities, actionable initiatives, and measurable outcomes
• Collaborate with internal stakeholders to guide resource investment to maximize long-term value
• Establish, track, and report key performance indicators (KPIs) for strategic initiatives
• Develop presentations for senior management and the Board of Directors
• Plan Corporate Development & Strategy town halls and leadership meetings
• Provide regular updates on activities for senior leadership
• Lead project prioritization and resourcing
• Manage engagement with external stakeholders; oversee conference planning
• Maintain databases that document various activities and projects

Head of Strategy and Corporate Development

• Report to the District Business Manager and drive product awareness and utilization.
• Achieve and exceed overall sales initiatives by developing effective relationships with physicians and collaborating with staff.
• Engage healthcare professionals within an assigned geography to deliver clinically relevant information.
• Utilize knowledge of the marketplace and reimbursement landscape to prioritize opportunities.
• Sell in a changing health care environment using critical thinking and strategic mindset.
• Coordinate with field-based personnel to proactively address customer needs.

Director

• Manage and oversee the global complaint management process, ensuring full QMS lifecycle control.
• Maintain end-to-end oversight of receipt, triage, investigation, documentation, and closure of Product Quality Complaints (PQCs) and Adverse Event (AE) Quality Investigations.
• Execute and support CAPAs and deviations related to the global complaint management process.
• Serve as the QMS SME for complaint management and ensure controlled documents remain current, compliant, and aligned with regulatory expectations.
• Drive alignment with Organon’s QMS across global sites and external business partners and resolve gaps when identified.
• Lead global complaint trending, signal detection, and reporting activities.
• Oversee analysis of PQCs and AE Quality Investigation outcomes to identify trends, recurring issues, and emerging risks.
• Ensure appropriate internal reporting and escalation pathways based on trend outcomes.
• Develop, implement, and optimize AI-based tools to enhance trending accuracy, compliance, and operational efficiency.
• Provide inspection readiness and direct support for regulatory inspections focused on complaint management.
• Respond to inquiries from internal stakeholders, external partners, and health authorities, clearly explaining processes and addressing compliance-related questions.
• Serve as SME for complaint-related IT systems and associated workflows.
• Lead and/or contribute to cross-functional initiatives to enhance complaint systems, business processes, and database applications.
• Identify process and system improvement opportunities and provide recommendations to leadership to ensure compliance and mitigate regulatory/operational risk.
• Analyze issues from multiple perspectives to define problems and drive durable, system-based solutions across the organization.

Dermatology Territory Business Manager

Head of Strategy and Corporate Development

Dermatology Territory Business Manager

Associate Director, Global Complaint Management