Claims Management Consultant – Operations & Policy Analyst 3
Oregon Department of Human Services
full-time
Posted on:
Location Type: Hybrid
Location: Salem • Oregon • United States
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Salary
💰 $6,834 - $10,076 per month
About the role
- Advise and consult on claims, loss control, and risk mitigation strategies.
- Analyze sensitive tort claims and lawsuits to determine coverage, liability, and financial exposure.
- Investigate complex claims involving bodily injury, civil rights, property damage, and more.
- Negotiate settlements with claimants, attorneys, and third parties.
- Collaborate with legal counsel and insurers on litigation strategy and recovery.
- Support strategic initiatives, process improvements, and risk management programs across state government.
Requirements
- A Bachelor's degree demonstrating the capacity for the required knowledge and skills; AND Four years of professional-level experience in claims management, including the handling of litigated files.
- Any combination of education and experience equivalent to seven years of professional-level experience in claims management and the handling of litigated files.
- Preference may be given to candidates with this experience in the public sector.
- Experience in claims management, tort law, and risk/insurance principles.
- Strong analytical skills and sound judgment in high-stakes situations.
- Effective investigation, negotiation, and conflict resolution abilities.
- Clear, diplomatic communication, collaboration and consulting skills.
- Skilled in data analysis, report writing, and decision making.
- Able to work independently and as part of a team.
Benefits
- Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family.
- Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare.
- Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service.
- Retirement Benefits: Membership in Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).
- Wellness Resources: Support for work-life balance, health, and overall well-being.
- Career Development: Opportunities for professional growth and advancement.
- Commuting: Access to Get There - Oregon’s carpool matching tool and trip planner.
- Student Loan Forgiveness: Potential eligibility for the Public Service Loan Forgiveness (PSLF) program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementtort lawrisk managementdata analysisreport writingnegotiationinvestigationconflict resolutionfinancial exposure analysislitigated files handling
Soft Skills
analytical skillssound judgmenteffective communicationcollaborationconsulting skillsindependent workteamworkdiplomacydecision makingprocess improvement
Certifications
Bachelor's degree