Orca

Account Manager

• Serve as the primary liaison between Orca Bio and our Authorized Treatment Centers (ATCs).
• Responsible for building and managing key relationships.
• Support clinical site readiness and execution.
• Drive appropriate use of Orca Bio’s investigational therapies.
• Create a smooth and effective experience for clinical sites, physicians, and other healthcare stakeholders.
• High-impact, field-based role requiring strategic thinking and tactical execution.

Account Manager – Central

QA Engineer

• Provide on-the-floor QA oversight and real-time review of production records, equipment logbooks, and QC documentation to ensure cGMP compliance
• Partner with manufacturing and technical staff to review records and ensure product quality rationale supports batch disposition decisions
• Support real-time troubleshooting of equipment or production issues to minimize downtime and ensure uninterrupted manufacturing
• Conduct routine walkthroughs of classified areas (manufacturing and warehouse) to verify compliance with cGMP standards
• Escalate significant issues to QA and operational leadership as appropriate
• Provide coaching, training, and guidance to internal teams regarding compliance, documentation, and best practices
• Collaborate cross-functionally to address deviations and implement corrective and preventive actions (CAPA)
• Support broader QA functions as needed, including document control and deviation management
• Participate in continuous improvement efforts to enhance quality systems, efficiency, and compliance
• Work on-site Monday through Thursday from 1:00pm - 11:30pm on a 4x10 2nd shift schedule

Quality Assurance Technician

Manager

• Build and maintain trusted relationships with patient leaders, advocacy organizations, caregivers, professional societies and other stakeholders in the blood cancer community through thoughtful and compliant engagement
• Design and deliver community-focused initiatives, including advocacy roundtables, insight-gathering sessions, landscape assessments and workshops
• Assist in managing patient advocacy grants, sponsorships and related requests in alignment with company policies
• Coordinate with internal teams to bring patient perspectives into clinical trial activities, medical education and external engagement
• Represent Orca Bio at advocacy events, reinforcing the company’s commitment to patient-focused innovation
• Collaborate with Corporate Communications, Medical Affairs and Commercial teams to ensure consistent external messaging
• Translate community insights into actionable recommendations that inform cross-functional strategies
• Champion a patient-first culture by elevating patient stories, perspectives and unmet needs across the company
• Support patient-centric initiatives such as awareness campaigns, educational events, and development of accessible lay summaries of scientific content

Manager, Patient Advocacy and Engagement

Operations

• Coordinate and enable seamless collaboration across Manufacturing, Quality, Facilities, Materials Management, MSAT, and IT to support clinical manufacturing operations
• Assess manufacturing processes in alignment with QC testing workflows to optimize execution from blood intake through patient delivery and product release
• Develop SOPs and procedures to support efficient and compliant production processes
• Support logistics management for delivery of starting materials from donors and drug product shipments to customers
• Ensure documentation and preparations for blood and graft pickups and deliveries
• Oversee timely completion of post-run closeout documentation, including upload of data files, temperature reports, and Bill of Materials, for QA review
• Execute cold storage practices and cryopreservation of drug products as needed
• Assist QA in tracking and reporting metrics such as cycle times and production efficiency
• Schedule and send logistics-related calendar invites (e.g., conditioning, sample drop-offs, and sample requests) to relevant teams
• Contribute to special projects focused on innovation and development of upcoming Orca products
• Update and implement SOPs and batch records as needed to reflect process improvements and operational changes
• Support capacity planning and production ramp-up initiatives to meet growing clinical demand at the Sacramento facility

Operations and Logistics Support Manager

Accounting Manager

• Own the end-to-end revenue accounting process, ensuring compliance with ASC 606 and company policies.
• Oversee the gross-to-net (GTN) reporting and accrual process, including reserves for rebates, chargebacks, copay programs, patient support, government pricing, distribution fees, and returns.
• Develop and maintain GTN models to ensure accurate forecasting of net product revenue and clear visibility into key drivers.
• Collaborate cross functionally with Commercial, Market Access, Supply Chain and FP&A to monitor channel and payer dynamics and integrating insights into forecasts and accruals.
• Ensure compliance with government pricing and reporting requirements, including Medicaid, Medicare, 340B, VA, and other federal/state programs.
• Lead monthly, quarterly, and annual revenue close activities, including GL reconciliations, journal entries, analyses, and financial statement footnote disclosures.
• Partner with Legal and Commercial teams to review new and existing contracts and agreements, assessing impact on revenue recognition.
• Serve as the primary point of contact for external auditors on revenue-related matters.
• Drive continuous improvements by enhancing systems, processes, and automation to support growth and operational efficiency.
• Stay current with evolving accounting standards, industry trends, and regulatory updates; recommend and implement policy and procedure updates as needed.

Associate Director, Revenue Accounting

Bookkeeper

• Manage end-to-end semi-monthly/bi-weekly payroll processing for multi-state exempt and non-exempt employees
• Maintain and audit employee timekeeping records, including overtime, shift differentials, and meal/rest break compliance
• Review, reconcile, and validate timesheets and resolve timekeeping discrepancies with managers
• Ensure compliance with federal, state, and local wage and hour regulations, tax registrations, garnishments, and statutory requirements
• Collaborate with HR on onboarding, employee record updates, leave management, and terminations in payroll systems (Zenefits / TriNet)
• Partner with Finance on payroll reconciliations, journal entries, reporting, and year-end activities (W-2, Form 5500, ACA)
• Work with payroll service providers to resolve tax deductions, pay discrepancies, and payroll issues
• Oversee payroll system upgrades and integrations and liaise with auditors for payroll-related audits
• Administer employee equity program support: reconcile equity transactions with payroll, ensure accurate tax reporting, and assist employees with equity-related inquiries
• Respond to employee inquiries regarding pay, deductions, time reporting, and related matters while maintaining confidentiality

Specialist, Payroll

Executive Assistant

• Provide executive support: attend key meetings, take detailed notes, track action items, and ensure follow-through
• Manage the CEO’s calendar and priorities
• Act as the CEO’s liaison with internal teams and external partners to ensure clear communication and progress on priorities
• Support or lead ad hoc special projects spanning operations, legal, or product
• Provide decision support: research, insights, and recommendations to inform leadership decisions
• Identify opportunities to streamline workflows and improve efficiency across the CEO’s office

Executive Assistant to the CEO

Therapist

• Oversee the daily operations of the case management team, including case assignment, workflow monitoring, coverage, and adherence to service level expectations.
• Create and manage the staffing and scheduling model for the order management/case management function, ensuring optimal patient throughput and site experience.
• Monitor case activity, respond to escalations, and provide real-time support to case managers and treatment centers.
• Lead daily huddles, ensure timely internal communication, and reinforce best practices and SOP compliance.
• Foster a high-performance, best-in-class, service-oriented, and a supportive, cohesive culture within the team.
• Collaborate with Commercial and Technical Operations leadership to define the Orca-T customer service model, including workflows, team structure, escalation protocols, and cross-functional handoffs.
• Define, draft and continuously refine case management SOPs, work instructions, and training materials.
• Contribute to the design and implementation of Orca Bio’s commercial ordering platform.
• After launch, track and report on key performance indicators, identifying trends and opportunities for team optimization.
• Partner with cross-functional stakeholders to resolve operational gaps and improve case handling efficiency.
• Lead and build Orca Bio’s case management function supporting Orca-T, overseeing a team of Cell Therapy Case Managers and ensuring efficient, accurate, and empathetic case coordination across treatment centers.