Orbis

Solutions Engineer

• Develop and Deliver Superior Offerings to International and Commercial Clients
• Work with the executive team to develop compelling and innovative technical solutions that solve client problems, positioning Orbis product and service offerings (Catalyst, Pulse, Discovery) to build programs and deliver better outcomes for client missions
• Serve as the principal technical strategist for Orbis international and commercial portfolio: identify opportunities, assess technical feasibility, shape solution strategies, and develop proposals that position Orbis to win
• Coordinate closely with Product and Service Managers to understand product and service offerings; seek opportunities to drive new business and create synergies through capability reuse across programs and regions
• Contribute to program proposals, concept pitches, and pricing reviews, ensuring technical accuracy, alignment with firm quality standards, and clear articulation of the value Orbis delivers
• Represent Orbis at international industry forums, conferences, and partner engagements to build brand presence, gather competitive intelligence, and develop new opportunities in target markets
• Provide oversight of the end-to-end technical delivery operations across international and commercial programs, ensuring on-time, on-budget, on-mission execution from solution design through deployment and sustainment
• Architect solutions that maximize reuse of Orbis core products while meeting each clients unique operational requirements, integration needs, and deployment environment
• Anticipate client requirements and emerging needs to stay ahead of the mission and keep delivery teams focused on proactive, high-value outcomes
• Oversee solution implementation and integration, working closely with Product and Delivery teams to align roadmaps, manage resource constraints, and sequence deliverables across multiple concurrent programs
• Drive automation of deployment, testing, and release-management processes to maximize repeatability, minimize risk, and deliver consistent quality across distributed international environments
• Track implementation metrics, surface risks early, and drive swift resolution in partnership with program managers and client stakeholders
• Operate as an embedded member of the operations and delivery organization, identifying opportunities to refine, streamline, and strengthen technical delivery across programs.

Vice President – Technical Solutions

Chief of Staff

• Drive Strategic Priorities & Special Projects: Lead cross functional initiatives from planning through execution.
• Translate Strategy Into Actionable Plans: Convert leadership priorities into clear workstreams, milestones, and measurable outcomes.
• Provide Situational Awareness & Risk Management: Monitor organizational dynamics and proactively flag risks, conflicts, or misalignments.
• Serve as a Strategic Thought Partner: Deliver insights, analyses, and data-driven recommendations to support executive decision making.
• Manage Operating Cadence & Organizational Rhythm: Oversee staff meetings, planning cycles, and action item tracking.
• Lead Internal & External Communications: Draft high-priority communications, ensuring consistent messaging.
• Support Talent Processes & Organizational Health: Partner with HR on hiring and recommend improvements backed by analysis.

AI Engineer

• Own the desk's delivery. Be accountable for the full output of the Mission Support Desk across all programs it serves response quality, turnaround time, and the accuracy of AI-generated outputs.
• Design and operate agentic AI workflows. Build, refine, and maintain the agentic pipelines that support desk operations including triage, data retrieval, summarization, reporting, and escalation routing.
• Own the configuration, prompt architecture, and reliability of every workflow in production.
• Integrate across Orbis products. Work with Catalyst, Pulse, and Discovery to ensure the support desk can access and act on data flowing through the governed data fabric surfacing the right information at the right time, in the right format, for the right consumer.
• Set the quality bar. Define what "good" looks like for AI-assisted support output accuracy standards, human review checkpoints, escalation criteria, and documentation requirements.
• Hold the team and the systems to it.
• Manage and develop the team. Lead a team of support specialists. Identify skill gaps, give direct performance feedback, and build pathways for growth as AI tooling evolves. The people you develop are the capability you leave behind.
• Build and maintain playbooks. Author and continuously improve the standard operating procedures, prompt templates, agent configurations, and escalation runbooks that govern how the desk operates. Nothing should live only in someone's head.
• Track and report performance. Own the metrics that matter resolution rate, escalation rate, AI output accuracy, response time, and program satisfaction. Report clearly to program leadership and internal stakeholders, with proposed actions, not just status.
• Identify and close capability gaps. Recognize when a support need is not served by existing AI tooling, scope the gap clearly, and work with engineering or product teams to close it. Surface problems early with proposed mitigations.
• Coordinate across programs. Serve as the operational point of contact for program teams consuming support desk services. Translate their requirements into workflow updates and configuration changes without disrupting active operations.
• Stay current. Track developments in agentic AI tooling, LLM capabilities, and enterprise AI platforms. Assess what is worth adopting, at what pace, and for which programs and make those calls with confidence.

Lead Agentic AI Engineer

Administration

• Own the M365 tenant end to end users, groups, licenses, Exchange Online, Teams, SharePoint, OneDrive, and Defender
• Manage the full Entra ID identity lifecycle provisioning, offboarding, MFA, Conditional Access, SSO, and SCIM
• Procure, enroll, configure, and manage the end device fleet across Mac and Windows
• Enforce device compliance policies via Intune and Jamf Pro
• Serve as the first and last point of contact for employee technology issues

Senior Microsoft 365 Administrator

Full-stack Engineer

• Lead the programs technical solution
• Drive architecture and design across data exchange, integration, identity, and deployment layers
• Make the calls the team needs made, document them, and defend them
• Lead a distributed team
• Oversee three integration engineering teams as they rotate overseas, setting the pace for engineers spread across multiple time zones
• Run the standups that matter, cut the ones that don’t, and keep the team oriented on what ships next
• Push for velocity and quality
• Hold engineers accountable to clear, tight deliverables
• Review code, challenge design choices, and surface weak work before the client does
• Build, break, learn, and fix
• Stay hands-on
• Prototype hard problems, pressure-test the solution from an adversarial angle
• Apply AI as leverage
• Deliver against contractual milestones
• Partner with the Program Manager
• Engage the client in technical exchanges
• Grow the engineers

Program Technical Lead

Operations

• Consult with teammates and clients on the development, prioritization, and implementation of process improvement and program evaluation tasks.
• Develop recommendations for changes to policy, processes, communications, and training to enable achievement of vision.
• Develop and implement research designs with practical strategies for measuring performance of organizational units and/or unit activities--to include development of performance measures and design of actionable methods for collecting and analyzing data; implement strategies and refine as needed.
• Perform a variety of research activities to include document reviews, structured interviews, and gap analyses--to include stakeholder identification and logistical coordination for data collection activities and documentation of discussions.
• Analyze both qualitative and quantitative information to provide the customer with comprehensive insights into organizational strengths and challenge areas.
• Socialize results and recommendations with the team at the working-level.
• Prepare visual presentations of data and analysis.
• Prepare reports and presentations for senior leadership based on research plans, activities, findings and recommendations.
• Brief senior level customers on research plans, activities, findings and recommendations.

Vice President – Technical Solutions

Chief of Staff

Lead Agentic AI Engineer

Senior Microsoft 365 Administrator

Program Technical Lead

Strategic Operations Advisor