National Hyperscale Account Manager
Orbia
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
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Salary
💰 $108,000 - $176,000 per year
About the role
- Drive strategic growth through effective relationship management and customer-centric execution
- Build long-term partnerships with key accounts, focusing on delivering exceptional customer experience and achieving profitable outcomes
- Engage with C-level stakeholders and establish a trusted advisor status
- Align cross-functional teams—sales, marketing, product management, and technical support—to develop and implement comprehensive account strategies
- Manage account portfolios, forecasting customer needs, and introducing innovative, market-differentiating solutions
- Develop governance models, driving internal collaboration, and evolving service delivery in line with customer expectations
- Coach teams, engage globally, and maintain a sharp focus on performance metrics and continuous growth
Requirements
- Must have a bachelor’s degree
- Proven ability to develop and execute detailed account plans for large, complex customers—particularly within the hyperscale and data center markets
- Experience managing long, technically complex sales cycles, often involving multiple stakeholders
- Experience with conduit, micro duct, and cable installation is highly valued
- Proficiency in CRM tools such as Salesforce, as well as Microsoft Office
- Strong strategic and analytical capabilities
Benefits
- 401k with a 6% company match (the company will automatically contribute an extra 3% of your plan-eligible pay to your 401k)
- Multi-tier benefits (Medical, Dental, Vision) that you can tailor for yourself and dependents which include Employer-paid Short-Term Disability, Long-Term Disability, & Life Insurance
- Wellness Employee Assistance Program (EAP), paid parental leave, Fitness & Weight-loss Reimbursement
- Additional benefits include tuition reimbursement, 11 paid company holidays, paid time off/vacation time, career development opportunities, and a collaborative culture that prioritizes work-life balance, innovation, & teamwork. Benefits start on day one!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementstrategic planningsales cycle managementcable installationdata centerhyperscaleanalytical skillscustomer experienceperformance metricsgovernance models
Soft Skills
relationship managementcustomer-centric executioncross-functional collaborationcoachingengagementtrusted advisorcommunicationstrategic thinkingproblem-solvingteam leadership
Certifications
bachelor's degree