Orange County Academy of Sciences and Arts

Enterprise Account Associate – Junior

Orange County Academy of Sciences and Arts

full-time

Posted on:

Location Type: Hybrid

Location: Cincinnati • Ohio • United States

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Job Level

Junior

About the role

  • Act as day-to-day commercial support for assigned strategic accounts, ensuring timely and proactive responses to client requests.
  • Conduct regular on-site visits to client locations to strengthen relationships and better understand operational and business needs.
  • Support the EAM in the preparation, execution, and ongoing maintenance of Account Business Plans.
  • Coordinate and prepare information for QBRs, MBRs, and operational follow-up meetings.
  • Act as a liaison between the client and internal teams to ensure alignment and service continuity.

Requirements

  • Bachelor’s degree in Business, Supply Chain, Logistics, Life Sciences, or a related field.
  • Early career experience (1–3 years) in account management, customer service, operations, consulting, or commercial support roles.
  • Strong client-oriented mindset with a proactive and solution-driven approach.
  • Ability to build relationships with both internal teams and external client stakeholders.
  • Comfortable with frequent in-person interactions and on-site client engagement.
  • Analytical mindset with interest in understanding business performance, KPIs, and financial drivers.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer serviceoperationsconsultingcommercial supportbusiness performance analysisKPI analysisfinancial analysis
Soft Skills
client-oriented mindsetproactive approachsolution-driven approachrelationship buildingcommunicationanalytical mindset
Certifications
Bachelor’s degree