Opus Training

Account Manager

• Own end-to-end logistics for every conference and event Opus attends or hosts
• Attend select events as the face of Opus, building relationships in the room
• Identify and activate L&D consultants, ops advisors, and franchise consultants as referral partners
• Own outreach, onboarding, and ongoing relationship management across the partner ecosystem
• Keep a current picture of the partner ecosystem — who's engaged, who's not, and what's next
• Co-create activations with partners (dinners, breakfasts, webinars) that serve mutual goals and feel intentional

Events & Partnerships Manager

Revenue Operations

• Own the entire revenue organization and the full revenue number as we scale from $7M to $50M+ ARR and beyond
• Drive growth across enterprise, mid-market, and new verticals
• Build the multi-year revenue model and capacity plan
• Personally contribute to key large deals
• Take our 6-person CS team and build it into a world-class revenue-driving organization
• Build the CS playbook
• Build the Account Management motion for strategic accounts
• Establish clear success metrics
• Build compensation plans that align AE and CS/AM incentives
• Scale from 10 to 30+ people across Sales, CS, and AM over 24 months
• Design the onboarding and enablement program
• Run pipeline reviews and deal coaching
• Develop individual development plans
• Design the end-to-end revenue process
• Refine enterprise and mid-market playbooks
• Own comp plan design, quota setting, and territory planning across the entire revenue organization
• Own go-to-market strategy as we launch new products and expand into new verticals
• Partner with Marketing to refine messaging and optimize conversion
• Work closely with Product to create feedback loops

Events & Partnerships Manager

Chief Revenue Officer