
Resource Manager
Optiv
full-time
Posted on:
Location Type: Remote
Location: Remote • Idaho, Kansas, Montana, Oregon • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for the planning and allocation of Services professionals including more complex, multi domain, and multi-vendor resourcing.
- Requires collaboration within the Resource Management Office (RMO) organization and across various departments.
- Possess a deep understanding of Resource Management Best Practices, Project Requirements, Employee Skillsets to Support and Deliver Optiv Solutions, Cost / Gross Profit (Rate cards, Margins, etc.)
- Identify opportunities, gaps and areas for improvement.
- Coordinate the placement of in-house professionals and third-party contractors across multiple Security Services.
- Facilitate the fulfillment of staffing requests and prioritizing resource requests.
- Maximize utilization and increase visibility of availability.
- Assess skills/certifications against pipeline, business needs and market trends.
- Support the tactical functions associated with the collection and maintenance of resource and project data used to support resource management.
- Ensure FTE and/or third-party staffing needs are filled in a timely manner.
- Develop career progression plans with stakeholders.
- Coordinate candidate sourcing, interviewing and onboarding of subcontractors.
- Provide Tier 1 (basic) escalation support.
- Provide process KPI data and metrics.
- Mentor & train team members.
- Solicit vendor performance feedback.
- Schedule and advise Practice Leaders on the identification and assignment of services team members and subcontractors.
- Review schedule data proactively to maintain timelines, accuracy, and completeness.
Requirements
- Bachelor's degree (Preferred)
- Resource Management Certified Professional (Preferred)
- Solid oral and written communication skills.
- Strong organizational skills, the ability to multi-task, and attention to detail.
- Must be self-motivated and able to work both independently and within a team environment.
- Must be able to maintain a high level of confidentiality.
- Willingness to travel up to 25% of the time for meetings
- Experience in a professional services organization.
- Experience in recruiting or working with vendors/staffing agency/sub-contractors.
- Resource management (2-4 years) or knowledge/training or experience with Human Resources laws and regulations, or similar experience.
- Minimum 3 years of broad Information Security experience.
- Experience tracking candidates in electronic applicant tracking systems.
- Experience in mentoring/coaching and leading team members.
Benefits
- Work/life balance
- Professional training resources
- Creative problem-solving and the ability to tackle unique, complex projects
- Volunteer Opportunities.
- “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
- The ability and technology necessary to productively work remotely/from home (where applicable)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
resource managementproject managementstaffingdata analysisKPI metricscandidate trackingvendor managementemployee skill assessmentcost analysisinformation security
Soft skills
communicationorganizational skillsmulti-taskingattention to detailself-motivationteam collaborationconfidentialitymentoringcoachingproblem-solving
Certifications
Bachelor's degreeResource Management Certified Professional