Operation Blessing

Chief Technology Officer

• Define and execute a multi-year IT strategy aligned with Operation Smile’s global mission.
• Partner with the CFO, ELT, and Board to enhance impact, scale operations, and improve efficiency.
• Oversee implementation, integration, and optimization of core systems including Paycom, Salesforce, and ERP/Finance platforms.
• Build a robust global IT support model providing equitable service to the HQ office and international offices.
• Develop and maintain a comprehensive cybersecurity strategy.
• Establish a formal data governance framework and policies to ensure data quality and integrity.
• Communicate technology initiatives, risks, and opportunities clearly to internal and external stakeholders.

Chief Information Officer

Digital Marketing

• Architect and lead digital strategy for fundraising and communications
• Design and direct campaigns that grow awareness, acquire new donors, and deepen engagement across every digital platform
• Shape the digital roadmap for fundraising and communications, connecting our mission with compelling campaigns that inspire generosity and long-term support
• Facilitate ministry activities and contribute to OB’s Biblical mission to extend a helping hand in Christ’s name to meet physical and spiritual needs

Digital Marketing Manager

Communications

• Develop and lead the implementation of annual and multi-year global marketing and communications plans aligned with OSI’s strategic priorities and brand framework.
• Ensure all initiatives reflect consistent application of brand, tone, and values—while allowing for regional and local adaptation.
• Serve as a trusted advisor to senior leadership, integrating marketing strategy across departments and global initiatives.
• Direct a multi-disciplinary, globally dispersed MarCom team across Content & Storytelling, Creative Services, Brand, Communications, and Digital.
• Build and sustain a high-performing team culture emphasizing collaboration, accountability, and innovation.
• Oversee day-to-day execution of campaigns, digital initiatives, and media engagement.
• Partner with Global Development/Fundraising teams to strengthen donor engagement through storytelling, campaign strategy, and audience segmentation.
• Guide the evolution of OSI’s digital presence, including website, social channels, and paid media strategies.

Vice President, Marketing Communications

Marketing Operations

• The Marketing Operations Manager plays a pivotal role in supporting a high-performing global marketing and communications team.
• This position ensures that marketing initiatives are executed efficiently, on time, and on budget through strong project management, streamlined processes, and effective cross-functional collaboration.
• The role oversees marketing operations, budget and invoice management, and provides process-oriented leadership to help advance Operation Smile’s mission and strategic goals.
• Lead end-to-end project management for global marketing initiatives, ensuring deliverables meet deadlines, stay within scope, and align with organizational strategy.
• Develop, implement, and optimize workflows, processes, and tools to increase efficiency and consistency across the global marketing function.
• Maintain project trackers, timelines, and reporting dashboards to provide visibility into campaign progress and performance.
• Manage the global marketing budget in partnership with finance and leadership. Track expenses, process invoices, and ensure accurate and timely financial reconciliation.
• Act as a liaison between marketing and internal teams (programs, development, digital, communications, operations) to ensure alignment and smooth execution of initiatives.

Marketing Operations Manager

Account Manager

• Participate in Operation Smile Events & Partnerships initiatives supporting event management and corporate marketing
• Choose one of four focus areas: Fundraising & Donor Development, Fundraising & Corporate Partnerships, Public Relations, or Event Planning and Support
• Perform data entry for donors, sponsors, and event attendees
• Research potential donors, corporate sponsors, event attendees, celebrities, auction items, in-kind donations, and media outlets
• Contact businesses and corporations to request donations and in-kind support
• Generate reports to support donor development and corporate partnership strategies
• Receive formal BBCRM and ZoomInfo training and certification opportunities
• Draft press releases and media pitches and promote events through various media outlets and social media
• Support social media campaigns, content creation, and track media coverage effectiveness
• Manage event logistics including travel, hotel accommodations, materials gathering, shipping, receiving, and inventory
• Maintain event documents, spreadsheets, calendars, and take notes during meetings
• Design promotional materials including flyers, signage, and presentations
• Work in flexible formats (remote, hybrid, in-person) and perform additional duties as assigned

Chief Information Officer

Digital Marketing Manager

Vice President, Marketing Communications

Marketing Operations Manager

Events and Partnerships Intern