OpenTable

Localization Program Manager

OpenTable

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Lead projects and workflows end-to-end to deliver high quality localisation for a variety of business functions and content streams
  • Ensure localization requests are delivered on time and to quality standards
  • Facilitate kickoff and debrief meetings if vital for larger projects
  • Coordinate quality checks on delivered translations
  • Supervise tools and workflows, report issues and drive improvements based on user feedback
  • Identify and build tickets for localization issues, follow up on reported issues
  • Coordinate LQA and support other quality-focused initiatives
  • Respond to translators’ questions about specific projects
  • Support the launch of new features or locales
  • Update documentation on localization processes and ensure information is always complete and up to date
  • Analyse current problems in workflows and tools, provide recommendations and implement scalable solutions

Requirements

  • Minimum 4 years of localization project management experience
  • Experience in localization and internationalization, client-side
  • Experience with CAT tools
  • Proven knowledge of localization standard methodologies
  • Excellent problem solving skills
  • Excellent verbal and written communication in English
  • Strong analytical skills and a phenomenal attention to detail
  • Knowledge of multiple languages
  • A high sense of ownership
  • A growth mindset and an appetite for knowledge
Benefits
  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups
  • 5 weeks paid vacation
  • Private health & dental insurance
  • Income protection and life assurance
  • Employee Assistance Program - including 24/7 GP & free legal advice
  • Pension plan contributions
  • Discounted gym membership
  • Bike2Work
  • Season ticket loan
  • Social events & Thursday happy hours
  • Free lunch 2 days per week

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
localization project managementlocalizationinternationalizationCAT toolslocalization standard methodologiesproblem solvinganalytical skillsattention to detailmultiple languages
Soft skills
verbal communicationwritten communicationownershipgrowth mindset