Regional Sales Manager, Southeast
acre security
Senior Director, Restaurant Sales and Services
OpenTable
full-time
Posted on:
Location: California, Florida, Illinois, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $205,000 - $220,000 per year
Job Level
Senior
About the role
- Grow revenue through new sales acquisition, installation, and retention of assigned accounts
- Provide leadership and vision for the dispersed Sales and Restaurant Services team in the regions through a hybrid phone/field sales model
- Direct management of District Managers / Directors who lead individual pre- and post-sales teams
- Own and improve the sales process and customer experience from pre-sale to post-sale in specified territories. Examine and improve key business processes through tech / data innovation that drives scalable growth. Source, vet and build business cases to implement technologies that will improve our understanding of the restaurant landscape
- Effectively handle performance across the team to hit goals for the regions and manage out poor performers
- Define characteristics of top performers for the organization. Identify, recruit, hire and train the team to build and retain a group of highly motivated, bold, and top performing Account Executives, Account Managers, and Sales Leaders
- Represent OpenTable as an industry leader and also to high value accounts as the final point of partner concern for resolution of conflicts, competitive threats, and changes to market strategy
- Provide guidance and cross-departmental coordination as sales leadership voice with key department heads including Product, Brand & Performance Marketing, Finance & Operations, Support, and Business Development
- Design, drive and present compelling strategic plans by developing goals, objectives and implementation plans. Run the regions as business units with P&L responsibility, with an understanding of top line and bottom line drivers
- Actively participate in executive decisions related to the team by providing thoughtful analysis and input related to pricing strategies, prioritization and delivery of corporate initiatives
- 30-50% travel is expected
Requirements
- 10+ years of relevant experience as a Sr. Director or Director, building and leading sales/business development teams or running business units
- Experience at a fast paced/tech organization is required; restaurant industry experience is preferred
- Deep understanding of the restaurant industry, customer trends and the ability to weave these into tactical plans
- Experienced manager and key contributor who frequently overachieves on assigned goals with the ability to prioritize and focus a team
- Deep experience with financial / sales modeling and forecasting
- Demonstrated success with data-driven decision modeling, data analysis, data storytelling, problem solving and ability to execute
- Consistent record of sales success in a similar Saas or start-up environment
- Experience includes complex high-value sales to key accounts and/or National Accounts
- Ability to multitask and prioritize in a fast paced, multifaceted work environment
- Proven ability to lead a team with an entrepreneurial spirit, positive attitude, and passion for the business
- Good sense of humor while working in an unstructured, fast paced environment
- High EQ and IQ
- Excellent written and oral communication skills
- Competitive, tenacious, and results-driven
- College degree expected, an MBA is a preferred
- Preferred locations are New York City, Miami, Chicago, Atlanta, Los Angeles, or San Francisco but open to remote applicants in any US major city that are willing to travel
