Senior HR Generalist
OpenLoop
full-time
Posted on:
Location Type: Hybrid
Location: Des Moines • Iowa • United States
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Job Level
About the role
- Act as the primary HR contact for assigned subsidiary pharmacies across multiple states.
- Provide hands-on support and guidance to pharmacy leaders on employee relations, performance management, policy interpretation, and day-to-day HR matters.
- Ensure compliance with federal, state, and local employment laws, particularly across multi-state environments.
- Support investigations, documentation, corrective actions, and sensitive employee matters.
- Coach managers on best practices related to hiring, performance conversations, documentation, and employee engagement.
- Act as a trusted resource for employees, addressing questions and concerns in a timely, professional manner.
- Support onboarding and offboarding processes, ensuring a seamless and compliant experience for pharmacy employees.
- Provide on-site support when needed for key initiatives such as Open Enrollment, benefits rollouts, organizational changes, or other corporate programs.
- Assist with employee data changes, job changes, leave coordination, and other lifecycle events in partnership with Corporate HR Operations.
- Help ensure accurate documentation, personnel records, and system updates.
- Support workforce changes, restructures, and other transitions with clear communication and operational execution.
Requirements
- 3–6 years of progressive HR Generalist or HR Business Partner experience.
- Strong working knowledge of U.S. employment law, particularly in multi-state environments.
- Experience supporting frontline or operational distributed or multi-site workforces.
- Demonstrated ability to manage employee relations matters with sound judgment and discretion.
- Comfortable working independently while partnering closely with a centralized HR team. Prior pharmacy, healthcare, retail healthcare, or comparable regulated industry experience preferred
- Experience with Rippling HRIS and/or Workday.
- Confident communicator who can navigate difficult conversations professionally.
- Highly organized with strong follow-through and documentation discipline.
- Practical, solutions-oriented, and comfortable balancing compliance with operational needs.
- Willing and able to travel as needed to support the business.
Benefits
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR GeneralistHR Business Partneremployee relationsperformance managementpolicy interpretationonboardingoffboardingdocumentationcomplianceleave coordination
Soft Skills
strong judgmentdiscretionindependent workcommunicationorganizationfollow-throughsolutions-orientedprofessionalismemployee engagementcoaching