Manage accounts and enhance dealer growth by engaging in focused performance-related discussions
Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues
Identify dealer needs to promote product solutions and campaigns
Manage, service, and mitigate risk on customer accounts
Manage existing accounts and drive new growth opportunities
You will be part of a small, local team responsible for providing financing (floorplanning) for independent auto dealers
You will be involved in driving a positive customer experience and identifying organic growth opportunities

Requirements

Two years of experience in customer-facing roles
One year in sales or sales support
A valid driver's license with reliable and dedicated transportation
Ability and desire to frequently travel 25-50% within your market
Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity
Ability to use and understand technology required for your position such as mobile applications and software
Ability to work independently and autonomously when needed as well as part of a team
High level of accountability towards local goals and business targets
Previous auto industry experience
Experience with Google Workspace, Salesforce, and Tableau (Nice to Have)
Bilingual is preferred (Nice to Have)

Benefits

Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

customer relationship managementsalesaccount managementrisk mitigationproduct solutionscustomer experiencemulti-taskingdata analysis

communicationteamworkindependenceaccountabilityproductivity focuscustomer engagement

valid driver's license