OpenAI

Recruiting Systems and Enablement Lead

OpenAI

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $190,000 per year

Job Level

Senior

About the role

  • Serve as an administrator for OpenAI’s ATS (Ashby) and connected recruiting tools
  • Configure and maintain recruiting workflows, pipelines, fields, permissions, and integrations for your assigned domains
  • Partner with teammates on the Systems & Enablement team to maintain shared standards and coverage
  • Work with vendors on support, enhancements, and feature adoption
  • Own the accuracy and completeness of data in your areas of the recruiting lifecycle
  • Partner with People Analytics to ensure reporting fields and pipelines are trustworthy
  • Design and implement guardrails that prevent incorrect or inconsistent data entry
  • Audit and monitor recruiting systems to quickly surface and resolve issues
  • Participate in the Recruiting Operations support queue (Slack and Jira)
  • Troubleshoot complex system issues across tools, permissions, and integrations
  • Collaborate with IT, vendors, and teammates to resolve problems quickly
  • Turn recurring issues into durable fixes through configuration, automation, or documentation
  • Create and maintain SOPs, training, and documentation for the workflows you own
  • Lead enablement sessions and onboarding for recruiters and coordinators
  • Support releases of new workflows, features, and policy updates
  • Help ensure changes are adopted and understood across the organization
  • Measure adoption and workflow health to ensure changes are landing as intended
  • Support offer and agreement processes and creation in partnership with Legal, HR Ops, and Compensation
  • Maintain templates, approvals, and system logic that ensure offers are issued correctly
  • Assist with complex or non-standard offers through governed workflows
  • Identify friction, inefficiencies, and scaling challenges in the system
  • Propose and implement improvements that make recruiting faster, more consistent, and more reliable
  • Stay current on tool capabilities and recommend ways to better use them

Requirements

  • 5+ years of experience in recruiting operations, HR systems, people technology, or related roles
  • Hands-on experience administering an ATS (Ashby strongly preferred)
  • Strong understanding of recruiting workflows, offers, and hiring data
  • Ability to balance detailed system work with user support and enablement
  • Strong communication and stakeholder partnership skills
  • Comfort working in fast-moving, evolving environments
Benefits
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ATS administrationrecruiting workflowsdata accuracydata entry guardrailssystem auditingtroubleshootingconfigurationautomationdocumentationreporting
Soft Skills
communicationstakeholder partnershipproblem-solvinguser supportenablementcollaborationadaptabilityattention to detailleadershiptraining