Ookla

Sales

• Drive revenue growth and market share across the Southern & Eastern Africa sub-region
• Develop and execute a comprehensive account and territory plan
• Create and articulate compelling value propositions
• Actively oversee and contribute to all stages of the sales cycle
• Exhibit strong leadership capabilities
• Possess an established network within the telecommunications ecosystem
• Support company in creating sales enablement assets

Sales Director – Southern & Eastern Africa

• Focus on data-related sales opportunities
• Develop and manage a growing book of business across the assigned region
• Drive business and technical relationships, and close business rapidly
• Establish deep business and technical relationships through knowledge of customers’ mission and environment
• Drive revenue and market share in assigned region
• Develop and execute against a comprehensive account/territory plan
• Create & articulate compelling value propositions around Ookla data services
• Accelerate customer adoption and maintain a robust sales pipeline
• Facilitate contract negotiations
• Develop long-term strategic relationships with key accounts
• Ensure customer satisfaction through moderate travel for in-person client meetings
• Drive product innovation through thorough understanding of customer and industry trends

Sales Director – DACH, BENELUX

Solutions Engineer

• Act as the primary, dedicated point of contact for many of Ookla’s highest valued customers
• Actively develop and grow relationships across your customer’s business and technical organizations
• Educate, train, and support our clients to ensure optimum utilization of our product suite
• Act as the primary resolution function for any issues or questions raised by your customers
• Personally troubleshoot customer-facing business and technical issues, and drive issue escalation within Ookla as needed
• Engage with Director and C-Level executives in support of their business needs
• Partner internally with the sales team to periodically review account health and identify opportunities for future growth within your accounts, and assist with pre-sales activities
• Champion and advocate for customer requirements within Ookla (be their voice)
• Participate in customer requested meetings (onsite or via phone)
• Continually develop your own knowledge and application of new technologies to support and enable growth of our customers
• Think strategically about business, product, and technical challenges as you help our customers take advantage of Ookla’s data products.
• Leverage AI tools to improve efficiency in reporting, analysis, customer communication, and internal workflows.
• Identify opportunities to automate repetitive tasks across customer success, technical analysis, and operational processes.
• Support the development of AI-assisted dashboards, summaries, insights, and executive-ready outputs.
• Use AI to accelerate market analysis, customer benchmarking, root-cause investigation, and trend identification.
• Collaborate with product, data, and engineering teams to explore AI-driven use cases that improve customer value.

Customer Solutions Manager

Account Manager

• Own and grow a portfolio of enterprise customer accounts through renewals, expansion, upsell, and cross-sell opportunities
• Develop and execute strategic account plans aligned with customer business objectives and technology initiatives
• Build trusted relationships with executive sponsors, IT leadership, engineering teams, and decision makers
• Conduct business reviews, account planning sessions, and customer success discussions
• Maintain accurate forecasting, pipeline management, and account activity within Salesforce
• Develop and execute joint account plans with reseller partners, distributors, and managed service providers
• Conduct customer-facing meetings, discovery sessions, presentations, and business reviews
• Build strong relationships with partner account managers and sales leaders
• Position and sell the company’s full portfolio of solutions
• Identify opportunities to expand customer adoption across multiple product lines
• Collaborate with networking OEMs, alliance partners, and technology providers

Enterprise Account Manager – Channel Sales

Manager

• Serve as the entry point for customer engagement, partnering with Sales during pre-sales to shape deal strategy, qualify solutions, and define success criteria
• Lead adoption and usage, and enable successful renewals by translating Ookla’s data and network intelligence into actionable customer outcomes
• Collaborate closely with Network Intelligence, Services, Product, and Engineering to ensure customers fully realize value from Ookla solutions, partnering with Services for implementation execution
• Partner with Sales and Network Intelligence to deliver technical demonstrations, value narratives, and use-case walkthroughs that support deal qualification, adoption, and expansion
• Translate technical demos and analytics outputs into business-relevant value stories aligned to customer priorities and success criteria
• Act as a trusted point of coordination for customer needs, questions, and escalations across internal teams, ensuring the right owners are engaged at the right time
• Bring customer feedback, regional context, and market insight back to Product and leadership to help shape priorities
• Build strong, lasting relationships with customer technical and business stakeholders across geographies

Customer Solution Manager – Public Sector

• Develop and execute strategic account plans to grow enterprise revenue across assigned territories and verticals.
• Identify, qualify, and close large-scale SaaS, data, analytics, network intelligence, and enterprise WiFi opportunities.
• Drive sales of Ekahau WiFi design, optimization, and troubleshooting solutions to enterprise customers, partners, and service providers.
• Build and manage a robust pipeline capable of consistently achieving and exceeding quarterly and annual quotas.
• Lead complex multi-stakeholder sales cycles from prospecting through contract negotiation and close.
• Sell consultatively by aligning Ookla and Ekahau solutions with customer business objectives, operational challenges, digital transformation initiatives, and wireless network performance goals.
• Educate customers on the business impact of WiFi performance, wireless reliability, and user experience across enterprise environments.
• Establish trusted relationships with C-level executives, IT leaders, network architects, wireless engineers, procurement leaders, and operational stakeholders.
• Serve as a strategic advisor on network performance, WiFi optimization, customer experience, mobile and broadband intelligence, and market benchmarking.
• Conduct executive presentations, business reviews, wireless solution workshops, and product demonstrations.

Senior Enterprise Sales Director

Social Media Manager

• Develop and execute comprehensive social media strategies across Ookla and our corresponding brands: Speedtest, Downdetector, Ekahau, and RootMetrics
• Manage and grow our presence across LinkedIn, Twitter, Facebook, Instagram, TikTok, and other relevant platforms
• Create engaging, well-researched content that resonates with our technical and consumer audiences
• Collaborate with industry analysts and thought leaders to develop compelling thought leadership content
• Monitor social media trends and implement innovative approaches to engage our audience
• Navigate social media relationships with strategic partners while navigating complex industry dynamics
• Analyze social media metrics and provide actionable insights to optimize performance
• Develop and manage content calendars across all platforms
• Execute and report on paid social media campaigns that drive measurable business results
• Create engaging multimedia content including short-form videos for platforms like TikTok and Instagram Reels
• Support as necessary additional initiatives driven by the Product Marketing team

Social Media Specialist

Product Marketing

• Define how our products win in priority segments by translating technical data into value-driven messaging for specific buyer personas.
• Act as the 'Voice of the Customer': Synthesize market insights and feedback from Sales to inform product positioning and feature prioritization.
• Ensure our materials address segment-specific pain points and reflect the needs of our key audiences.
• Elevate the quality of sales tools to ensure Sales is perfectly aligned on how to win.
• Move beyond what a product does to why it matters and how it solves a client's most pressing challenges
• Lead and develop a small team, fostering a culture of creative problem-solving.
• Partner with Product and Sales to lead high-impact launches and facilitate cross-departmental training.
• Provide ongoing support to keep product collateral and sales enablement resources up-to-date.
• Explore and utilize AI/ML-driven products and processes that can make our work more efficient and impactful.

Senior Product Marketing Manager

• Responsible for the sales activities with existing Ookla clients.
• Act as client’s primary point for contract renewals and negotiations.
• Demonstrate product offerings and value proposition to customers via web or in-person meetings.
• Actively develop and grow relationships across your customer’s business and technical organizations.
• Educate and support our clients to ensure optimum utilization of our product suite.
• Provide sales support to a customer base that consists mostly of seasoned technical, engineers, marketing, legal and procurement staff.
• Engage with Director and C-Level executives in support of their business needs.
• Partner internally with the technical account management team and sales directors to periodically review account health and identify opportunities for future growth within your accounts.
• Champion and advocate for customer requirements within Ookla by being the customer’s voice internally.
• Continually develop your own knowledge and application of new technologies to support and enable growth of our customers.

Sales Director – LATAM

COP 288,608,514 - COP 360,760,642 per year