onpreo

Designer

• You are operationally responsible for the conception, development and implementation of high-performing marketing funnels.
• You optimize landing pages, including via A/B testing, with a focus on excellent user experience and high conversion rates.
• You work cross-functionally with our marketing and creative teams in an agile, dynamic environment.
• You monitor visual and technical trends and their development.

Working Student – Web Design

Customer Success Manager

• As the point of contact for product and technical questions at onpreo, you ensure our customers and users love our product and company.
• You develop solutions to sustainably train customers in the effective use of our product.
• You continuously increase customer value by initiating up- and cross-sells for our SaaS solutions.
• Together with the Product team, you optimize and automate our Customer Success processes (e.g., via Intercom, JIRA, Userpilot).
• You coordinate a seamless onboarding and provide comprehensive coaching for new customers.
• You communicate and coordinate customer requests with our Product team, contributing decisively to the ongoing development of our software.
• Together with the team, you further develop the infrastructure for our Customer Success department (expanding ticketing systems, knowledge base, FAQs, etc.).
• You qualify existing customers for upselling potential and present new products and features to them.
• You act as a partner and technical advisor for our customers regarding the use of our software.
• You communicate with customers by phone or through the ticketing system to resolve questions and technical issues quickly.

Customer Success Manager – m/f/d

Content Marketing Manager

• Erstellung von Content für Website und Social Media
• Unterstützung bei der Planung und Umsetzung unserer Content-Strategie
• Pflege und Weiterentwicklung unserer Social-Media-Kanäle
• Mitarbeit bei der Erstellung von Präsentationen und Kommunikationsmaterialien
• Unterstützung bei Events, Kampagnen und Kommunikationsprojekten

Praktikum / Werkstudent – Content Creation, PR, Communications

Artificial Intelligence

• Entwicklung und Optimierung von Prompts für generative KI-Modelle, insbesondere im Bereich Voice-AI
• Durchführung von Tests, um Modellleistung, Genauigkeit und Relevanz der Ergebnisse zu verbessern
• Feinanpassung und Automatisierung von Eingabebefehlen (Prompts) zur Steigerung der Effizienz und Konsistenz
• Analyse von Nutzungsdaten und Modellausgaben, um kontinuierliche Verbesserungen und datengetriebene Entscheidungen zu ermöglichen
• Integration und Abstimmung von Voice-AI-Systemen auf Basis von Plattformen wie fonio, vapi ai, retell ai, ElevenLabs oder Deepgram
• Entwicklung, Training und Pflege eigener Voice-AI-Prototypen und -Workflows
• Beobachtung aktueller Trends und technischer Entwicklungen im Bereich generative KI, Prompt Engineering und Sprachmodelle zur Weiterentwicklung interner Strategien

Prompt Engineer – Schwerpunkt Voice AI

• Create content for the website and social media
• Support the planning and execution of our content strategy
• Maintain and develop our social media channels
• Contribute to the preparation of presentations and communication materials
• Assist with events, campaigns and communications projects

Working Student – Web Design

Customer Success Manager – m/f/d

Praktikum / Werkstudent – Content Creation, PR, Communications

Prompt Engineer – Schwerpunkt Voice AI

Intern / Working Student – Content Creation, PR, Communications