Onnit

Director

• Own and execute strategy, aligning it with business priorities across ecommerce, retail, operations, finance, and customer experience.
• Establish and track key performance indicators (KPIs) along with feedback to inform continuous improvement.
• Lead steering committee to review identified opportunities to leverage technology for efficiency, better customer experience, and competitive differentiation.
• Lead system integrations with a focus on Shopify, NetSuite, 3PL systems, and customer service platforms.
• Ownership of data flow connections and accuracy across platforms.
• Ensure data integrity, risk management, and adherence to business standards.
• Continuously improve business continuity planning, including cyber security, data security, and disaster recovery.
• Deliver highly responsive onsite and remote helpdesk technology support.
• Partner with business leaders to identify technological needs and ensure IT initiatives support key business drivers.
• Oversee the technology operating budget and technology contract negotiations.
• Lead evaluation, negotiation, and managing of vendors.
• Build and lead a small but mighty team to support the business and enable reliable and consistent execution.
• Use data to drive decision-making and continuous improvement in the tech team.
• Manage the intake process of requests spanning software implementation to ad-hoc needs.

Director of Information Technology