Onnit

Ecommerce

• Own the storefront and manage every product page, promotion, and the on-site experience
• Drive technology implementations and CRO while collaborating with dev resources
• Manage ecommerce technology projects in Jira from start to finish
• Ensure quality assurance for all site updates and new features
• Analyze ecommerce and site performance metrics to inform decisions
• Coordinate cross-functional efforts for website and ecommerce operations

Senior Manager, Ecommerce

Marketing

• Subscription program performance, including take-up rate, churn, MRR, and 12-month subscriber LTV reported weekly
• Lifecycle email and SMS via Klaviyo, end to end
• Onnit Tribe loyalty program execution, in partnership with the platform team, on track for Q3 soft launch
• Cancel flow, retention offers, win-back, and reactivation programs, with regular diagnostic of what is and isn't working
• Subscriber unboxing, milestone moments, and the rituals that make membership feel earned
• The connection point between brand, community, ambassadors, and the people who buy
• Cross-functional partnership with paid, brand, creative, customer service, and finance

Senior Manager – Retention & Lifecycle Marketing

Sales

• Build the annual sales plan in partnership with Sales, Finance, Marketing, and Supply Chain
• Translate ONNIT’s goals into channel, customer, and product level targets
• Develop long range demand and revenue forecasts to support strategic planning
• Own the S&OP forecast process, including cadence, accuracy tracking, and scenario modeling
• Partner with Demand Planning/Supply Chain to ensure inventory availability and minimize out of stocks
• Identify risks and opportunities versus plan and communicate them proactively
• Track performance against plan at customer and product levels while meeting revenue & profit targets
• Build dashboards, scorecards, and KPIs that give Sales leaders actionable insights
• Analyze trends to identify growth opportunities or performance gaps
• Support pricing and promotional strategy in order to mitigate channel conflict while simultaneously meeting topline and profitability objectives including but not limited to PPA, display and merchandising strategy, and SKU rationalization
• Partner with internal teams in the development of innovation and actively contribute to the commercialization process through assessing size of prize and collaborating with finance to determine costing model
• Provide data driven recommendations to optimize mix, margin, and customer profitability
• Execute shopper marketing initiatives at key retailers
• Act as the connective tissue between Sales, Finance, Marketing, and Supply Chain
• Translate strategy into clear, actionable plans for field teams
• Ensure consistent communication of goals, expectations, and performance
• Lead analysis and provide insights from customer-specific and syndicated data.
• Lead development of selling stories on innovation with customers
• Build models to support scenario planning, pricing decisions, and resource allocation
• Provide insights that shape commercial strategy and investment decisions

Director, Retail Sales Strategy

Director

• Paid acquisition strategy and in-platform execution across Google and Meta
• New-customer CAC, blended CAC, CAC payback, LTV-to-CAC, subscription attach rate
• Testing infrastructure: incrementality, holdouts, geo tests, creative experimentation
• Channel mix, budget allocation, and weekly performance reporting to CMO and CEO
• Agency relationships once the foundation is rebuilt
• Cross-functional partnership with brand, creative, lifecycle, retention, and finance

Senior Manager, Ecommerce

Senior Manager – Retention & Lifecycle Marketing

Director, Retail Sales Strategy

Director of Paid Performance