Student Recruitment Advisor
Online Education Services (OES)
full-time
Posted on:
Location Type: Hybrid
Location: Birmingham • United Kingdom
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Job Level
About the role
- Meeting and exceeding short and long-term enrolment targets, consistently delivering against agreed KPIs
- Acting as a knowledgeable, trusted guide for prospective students — providing clear, accurate information on courses, fees, and funding options
- Assessing applicant eligibility carefully and professionally, escalating complex cases to subject specialists or university admissions teams where appropriate
- Maintaining accurate student records in Salesforce CRM and preparing regular sales pipeline reports
- Collaborating with the Marketing team to promote programmes effectively and support the evaluation of campaign ROI
- Helping to coordinate recruitment events, webinars, and course demonstrations that showcase what OES and its university partners have to offer
- Contributing actively to continuous improvement initiatives within the department, sharing ideas and supporting a culture of excellence
Requirements
- Proven experience in a fast-paced sales environment, with a strong track record of achieving and exceeding KPIs
- Outstanding written and verbal communication skills, with the ability to adapt your style to suit a wide range of prospective students
- The ability to manage multiple leads simultaneously, working to variable deadlines without dropping the ball
- Excellent time management and administrative skills, keeping records accurate and pipelines well-maintained
- A confident, resilient, and self-motivated nature — someone who can handle the pace and bounce back from setbacks with a positive attitude
- Comfortable working with CRM systems (Salesforce experience is a bonus)
- Desirable Experience
- Experience in education consultancy or student outreach roles
- A qualification in sales, customer service, or a related discipline
- Experience working with or alongside remote and global teams
Benefits
- Global organisation focused on growth with lots of opportunities for our employees
- Engaging & vibrant organisational culture
- 35 hour working week, within a flexible working environment
- OES values driven recruitment principles
- Career-life fit – health & wellbeing focus
- 25 days of annual leave + Bank holidays
- Purchased leave scheme
- OES strategy reflects respect, honesty & diversity
- Continuous improvement through challenging & meaningful work
- Study assistance and leave for eligible employees
- High growth industry & strong partner/shareholder backing
- Genuine focus on student success
- Global mentoring program
- We are proud to support the Living the Wage movement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceKPI achievementstudent eligibility assessmentrecord maintenancesales pipeline reportingcampaign ROI evaluationevent coordinationcontinuous improvement initiatives
Soft Skills
communication skillstime managementadministrative skillsresilienceself-motivationadaptabilitycollaboration
Certifications
qualification in salesqualification in customer service