Configure, test, and maintain enterprise-supported genAI toolset for corporate end users
Oversee user onboarding and provide technical support
Identify needs and pilot new genAI tools for corporate users
Gather user feedback and metrics to assess value and fitness for the organization
Partner with Enablement & Literacy Lead to define success metrics and goals for genAI adoption and usage, build and maintain reporting dashboards, and address training needs through demos, workshops, training, and knowledge sharing
Partner with risk and data teams to ensure responsible AI usage aligned with organizational values and regulatory requirements
Research and align with the latest trends related to GenAI, bringing best practices back to the organization
Requirements
Bachelor’s Degree in Computer Science or a related field
6-8 years of experience in IT software and engineering
Excellent interpersonal, written/verbal communication, and leadership skills
Ability to make recommendations and explain GenAI concepts to all levels of the organization
Deep knowledge and practical experience with GenAI, including ML, NLP, LLMs, RAG, MLOps, and agentic systems
Proven track record of implementing and managing successful enterprise initiatives, preferably related to GenAI or other innovative technology
Experience with all elements of change management
Proven capacity to work independently and manage multiple, competing demands