OneApp

Brand Ambassador

• Represent OneApp at 10–15+ trade shows, conferences, and regional expos annually
• Engage attendees proactively
• Capture and qualify leads accurately
• Execute booth setup, breakdown, and presentation with care
• Manage pre-event coordination for your assigned events
• Order, track, and manage event materials
• Coordinate shipping of materials to events
• Support pre-event communications
• Compile post-event recaps

Program Manager

• Partner with the VP of Operations and Operations Manager / PMO Lead to build OneApp’s PMO function from the ground up.
• Help develop the PMO charter, operating model, project standards, intake process, scoping model, tiering framework, and fractional PM resource allocation model.
• Build reusable tools, templates, playbooks, dashboards, project artifacts, and operating rhythms.
• Help establish PMO standards for project charters, RACI/ownership models, RAID logs, decision logs, communication cascade plans, project closeouts, lessons learned, and Asana/project hygiene.
• Support change management and leader enablement as the PMO model is rolled out across the organization.
• Help define what work should flow through the PMO and what should remain owned within departments.
• Serve as the primary PMO owner for complex, multi-workstream programs tied to major company priorities.
• Translate strategic priorities into coordinated program plans with clear workstreams, milestones, owners, dependencies, timelines, and decision points.
• Manage related bodies of work across departments, ensuring that connected projects remain aligned and visible.
• Maintain program-level visibility across status, risks, blockers, dependencies, decisions needed, and resource constraints.
• Coordinate with Strategic Owners, Executive Sponsors, functional leaders, and assigned project managers to keep work moving.
• Ensure programs have appropriate governance, meeting cadence, reporting structure, and escalation paths.
• Partner directly with Strategic Owners to clarify the business problem, desired outcome, scope, success measures, stakeholders, and implementation path.
• Build and maintain project/program plans that create clarity around ownership, sequencing, milestones, risks, dependencies, and decisions.
• Facilitate cross-functional meetings and working sessions with clear agendas, outcomes, follow-up, and accountability.
• Identify risks and blockers early and escalate unresolved issues through the appropriate decision pathway.
• Help ensure cross-functional work does not stall due to unclear ownership, competing priorities, missing decisions, or poor communication.
• Support the development and maintenance of PMO portfolio dashboards.
• Provide executive-ready updates on program health, key milestones, blockers, dependencies, and decisions needed.
• Prepare clear summaries, status reports, and project artifacts that help leaders quickly understand progress and tradeoffs.
• Partner with Operations leadership to make project capacity, risk, and prioritization visible.
• Build communication cascade plans for major initiatives.
• Partner with Strategic Owners to determine what needs to be communicated, to whom, by whom, when, and through what channels.
• Draft or support executive updates, leader talking points, Slack messages, team cascade notes, FAQs, change impact summaries, and stakeholder updates.
• Help ensure leadership decisions are translated into clear team-level action.
• Lead program closeout processes, including lessons learned, reusable artifacts, decisions made, and recommendations for future work.
• Help maintain the PMO knowledge repository.
• Identify patterns across projects and programs that should inform future operating model improvements.

Customer Support

• Answer applicant questions and educate them about OneApp’s offerings.
• Help them successfully complete the application, and support them on follow-ups during their guarantee term.
• Help users who are struggling with something in our platform, and/or partner cross-functionally with CX and Product to flag any technical issues.
• Respond to partner requests for access, renter application changes, and platform how-tos.
• Update partner and/or customer information accurately in all necessary systems, including Hubspot.
• Maintain clear notes and escalate any critical concerns/issues to the correct internal stakeholders.

Customer Service Representative

Project Manager

• Represent OneApp at 10–15+ trade shows, conferences, and regional expos annually.
• Engage attendees proactively — initiate conversations, explain OneApp's value proposition clearly, answer questions, and surface interest for the Sales team.
• Capture and qualify leads accurately using event-provided or internal tools.
• Execute booth setup, breakdown, and presentation with care.
• Manage pre-event coordination for your assigned events: register attendees, confirm logistics, review exhibitor guides.
• Order, track, and manage event materials and promotional inventory.
• Support pre-event communications: draft calendar invites, briefing notes, and attendee-facing logistics details.
• Capture on-site photos and video content at events.
• Maintain consistent, on-brand presentation across all touchpoints you own.

Data Analyst

• Write and optimize SQL queries against Snowflake and MySQL databases to extract, transform, and analyze data.
• Build, maintain, and enhance interactive dashboards and reports in Power BI for stakeholders across the business.
• Partner with team members to translate business questions into clear, well-scoped analytical deliverables.
• Validate data quality and investigate discrepancies between source systems and reporting layers.
• Document data sources, definitions, metrics, and report logic to support self-service analytics.
• Support ad-hoc analysis requests and contribute to recurring business reviews.
• Continuously look for opportunities to streamline manual processes and improve reporting efficiency.

Brand Ambassador

Program Manager

Customer Service Representative

Project Manager

Brand Ambassador

Revenue Operations Data Analyst