Frontend Engineer

• Build and ship features that drive measurable outcomes for customers and servicing agents
• Employ best practices such as code reviews, automated testing, and continuous delivery to deliver with quality and speed
• Collaborate cross-functionally with product managers, backend engineers, and operations leads to shape end-to-end experiences
• Own your work from concept to launch, earning the trust of your team through accountability and transparency
• Champion technical and product improvements, with a bias toward action and user impact

Frontend Engineer – Servicing

Backend Engineer

• Working closely with other engineers to ship code. We enjoy collaboration and partnering on hard problems.
• Building and maintaining documentation. As a growing and remote organization, having the necessary docs are key to our success.
• Solving complex problems that arise at scale. We deal with real-world money movement, sensitive financial data at scale, and are creating novel financial mechanics with no real precedent.

Senior Backend Engineer

Full-stack Engineer

Senior Full Stack Engineer

Product Manager

• Drive product execution across core consumer crypto trading, growth, and related brokerage features.
• Ship high-impact features such as in-app notifications, trading incentives, and optimized UX to drive user engagement and conversion.
• Own the lifecycle of money movement products, including crypto-specific areas like deposits, withdrawals, and staking.
• Maintain and prioritize your slice of the roadmap in support of our overall launch plan.
• Translate complex technical and partner requirements into clear tickets, user flows, and stakeholder updates.

Product Manager, Crypto

Account Manager

• Own OnePay’s rewards and partnerships strategy across our wallet, debit, credit, and BNPL offerings
• Manage and deepen relationships with existing partners, including Kard, Upside as well as prospective ones like Mastercard, Rakuten, Fidel APl, and others
• Source and close new partnerships with card-linked offer networks, merchant-funded offer platforms, payment networks, and direct merchant reward programs
• Work cross-functionally with product, marketing, legal, and finance to drive partner-driven growth across OnePay’s multi-product ecosystem

Senior Manager, Rewards Partnerships

• Own the Disputes Product Experience (50%)
• Workflow Logic: Manage the end-to-end "Happy Path" and exception flows for customer disputes (Fraud, Billing, Service issues) within our internal tools (Retool, Zendesk).
• Self-Service Management: Own the operational logic for our in-app Disputes Self-Service flows. You will determine what questions we ask customers to automate claims and reduce contact volume.
• Requirements Gathering: Translate complex banking regulations and operational needs into clear User Stories and PRDs for the engineering team.
• Drive AI Tooling Validation & Adoption (30%)
• The "First Tester": You will be the first line of defense for our new Agent Tooling Initiatives. You will test these tools side-by-side with agents to validate accuracy before full rollout.
• Feedback Loops: Establish structured feedback channels. Instead of vague reports, you will provide the US Tech Leads with concrete examples of issues, "hallucinations", or tuning opportunities from the production floor.
• Change Management: Drive the adoption of new features on the floor. If a tool isn't being used, your job is to find out why and fix the friction.
• Operational Intelligence (20%)
• Shadowing & Empathy: Spend dedicated time shadowing Agents (Voice, Chat, Disputes Ops) to identify bottlenecks that remote Product Managers might miss.
• Data Analysis: Monitor key metrics like *Disputes Auto-Resolution Rate*, *Agent Co-Pilot Usage*, and *Back Office Handle Time* to prioritize your backlog.

Senior Product Manager, Disputes – Agent Enablement

Operations

• Serve as the primary point of contact for local banking partners to address operational queries, KYC updates, and compliance documentation.
• Support the opening, maintenance, and closure of bank accounts in line with corporate and regulatory requirements.
• Coordinate and track user access requests, including onboarding and deactivation of banking platform users, ensuring adherence to internal controls.
• Maintain up-to-date records of authorized signatories and account access lists.
• Facilitate international and domestic payment processing, ensuring accurate documentation and timely execution.
• Collaborate with global treasury and accounting teams to support funding, liquidity, and cash flow management activities.
• Assist with foreign exchange payments, vendor remittances, and intercompany transfers as required.
• Monitor daily bank balances, reconcile transactions, and support cash forecasting activities.
• Retrieve, review, and archive monthly account statements and payment confirmations to support internal and statutory audits.
• Maintain organized digital records of all banking activities in line with audit and compliance standards.
• Support the preparation of reports and documentation for regulatory, internal, or external audit reviews.
• Ensure that all bank account management activities align with company policies and RBI/regulatory guidelines.
• Identify opportunities to streamline account management and treasury processes for operational efficiency.
• Liaise with internal control, legal, and compliance teams to ensure proper governance and documentation.

Treasury Operations

Affiliate Manager

• Manage and grow affiliate partnerships to drive acquisition, engagement, and profitable performance
• Source, pitch, and onboard new partners through proactive market outreach and relationship-building
• Oversee budget, forecasting, and creative execution—optimizing campaigns for ROI and compliance
• Analyze performance data to identify trends, resolve issues, and inform strategy improvements
• Own creative updates, testing, and compliance reviews to ensure high-performing, audit-ready campaigns
• Collaborate cross-functionally to align affiliate initiatives with company marketing and product goals

Financial Planning and Analysis

• Developing reconciliation framework for new products, product enhancements
• Support the scaling of existing products by automating existing manual reconciliations
• Serve as reconciliation subject matter expert on cross functional teams in the development and launching of new products
• Work alongside product finance, product control and banking partners to accurately reflect company income and expenses
• Manage daily reconciliation across all products and money movement channels and resolve any exceptions within SLA

Balance and Controls Analyst, Financial Operations

• Contribute to key product areas in the cash advance space, ensuring scale to tens and hundreds of millions of users.
• Partner with cross-functional teams to identify pain points, define requirements, and ship features that balance financial fundamentals (APR, decline rules, autopay) with broader ecosystem needs (wallet hooks, notifications, analytics)
• Maintain and prioritize your slice of the roadmap in support of our overall launch plan
• Make decisions based on key metrics—conversion, repayment rates, engagement to inform prioritization and drive measurable improvements
• Translate complex technical and partner requirements into clear tickets, user flows, and stakeholder updates

Product Manager, Cash Advance

Product Marketing

• Designing and optimizing omnichannel lifecycle marketing campaigns.
• Driving customer activation, engagement, retention, referrals, and cross-sell efforts.
• Owning the engagement marketing roadmap, prioritizing initiatives based on customer impact, business goals, and data insights.
• Leading A/B testing strategies to optimize content, offers, timing/cadence, and audience segmentation.
• Developing tight cross-functional partnerships with Product, Analytics, Creative, Marketing Ops, and Legal.
• Working with Analytics to monitor performance and uncover insights, turning data into action across product and marketing strategies.
• Deeply understanding the customer journey and identify friction points and opportunities for value reinforcement.
• Owning the content and messaging strategies across lifecycle stages, aligning to brand voice and business objectives.
• Tracking and reporting on KPIs and campaign effectiveness, regularly sharing performance updates and next-step recommendations.

Product Marketing Manager, Family

Sales

• Tapping into your existing network to close new business
• Lead the Development of the Gateway product and pipeline
• Devising strategies and conducting research/outbound prospecting to identify new/potential sources of leads within our existing key verticals and/or new verticals
• Utilising existing databases and sources (e.g. website leads & outbound marketing activities) to qualify and canvass leads
• Attending events globally as the face of ONE – winning new business whilst promoting and preserving ONE’s stellar reputation within the industry
• Meeting and engaging with leads to build a detailed understanding of prospects’ requirements as well as how ONE can best support them
• Following up with leads to drive the submission of high-quality account applications, whilst working with the onboarding team to drive account applications through to completion of onboarding and handover to customer success
• Contributing to the development and improvement of best-practice sales processes for the group
• Developing a second-to-none understanding of the industries we operate in, and what our clients are looking for, to best inform our Marketing and Product teams

Sales Manager

Research Scientist

• Design and deploy machine learning, deep learning, and LLM models that will shape our customer experience, drive business growth, and improve operational efficiency while collaborating closely with product, engineering, and analytics teams.
• Build intelligent AI agents that can reason, plan, and interact across workflows to enhance automation and decision-making.
• Develop personalization and recommendation systems that deliver dynamic, user-centric experiences across our product offerings.
• Design and optimize search and retrieval systems to improve discoverability, relevance, and user satisfaction.

Applied Scientist – Personalization and Recommendation

• Play a key role in analyzing and assessing a broad spectrum of companies and investment managers across various industries to identify compelling investment opportunities.
• Build and maintain in-depth financial models to assess valuations of private companies and fund portfolios.
• Prepare high-quality due diligence materials and investment committee memos to support decision-making.
• Conduct detailed due diligence and analysis on general partners and portfolio company opportunities, including industry, company, and manager research.
• Interact regularly with partners and other investment professionals of alternative asset managers.
• Monitor and assist in managing our investment portfolio through attendance at annual meetings of general partners and investor meetings for individual portfolio companies.
• Collaborate with colleagues across the firm to gather information necessary to make investment decisions within the various strategies.
• Lead projects and assignments including performance attribution, creating presentation materials, and drafting client memos and letters.
• Analyze and manage individual client portfolio risk focused on leverage, liquidity, concentration, and drawdown risk.
• Support the sale of funds and/or co-investment interests on the secondary market including document collection, return modeling, and portfolio impact analysis.
• Monitor capital calls and distributions and contribute to liquidity risk management within the portfolio.

Investment Analyst, Private Partnerships

Application Engineer

• Architect and implement secure AWS configurations (IAM roles/policies, encryption keys, VPC segmentation)
• Embed security into CI/CD pipelines and repos using policy-as-code tools (pre-commit hooks, SAST/SCA, IDE tool integrations)
• Secure container and orchestration environments (EKS, Kubernetes, Docker) per best practices
• Conduct threat modeling sessions and risk‑driven design reviews early in development
• Perform secure code reviews and static/dynamic analysis; oversee remediation with dev teams
• Automate repetitive security tasks—vulnerability triage, code scanning, tool orchestration
• Build and extend in-house AppSec automation frameworks or pentest tooling
• Partner with security architecture and detection teams (SIEM tuning, logging, telemetry alignment)
• Develop and enforce AppSec standards and patterns across product teams; iterate through feedback loops
• Support regulatory or compliance assessments (PCI, CCPA, GLBA) as needed