Product Manager

• Own the product roadmap - rewards, features, digital experience, and servicing
• Define what makes the card worth having and worth keeping
• Work across credit, engineering, design, compliance, and marketing to ship
• Use cardholder data to understand behavior and drive product decisions
• Use AI aggressively - to understand cardholder behavior in real time, personalize the product experience, and move faster than any traditional issuer could

Senior Product Manager – Credit Card

Artificial Intelligence

• Ship production-grade AI agents and automation workflows that solve high-stakes business problems in cross-functional orgs like Finance, Legal, and People.
• Collaborate shoulder-to-shoulder with Subject Matter Experts to translate manual business processes into performant, reliable technical specifications and agentic architectures.
• Rapidly prototype and deploy end-to-end solutions using Python and modern AI frameworks (LLM APIs, RAG patterns, and agentic SDKs), with clear ownership from discovery through production.
• Build and maintain robust integrations between OnePay’s core SaaS stack (Salesforce, Workday, etc.) and custom AI services, ensuring data integrity and security.
• Empower and educate internal partners, acting as a technical force multiplier to help non-technical teams adopt AI-first mindsets and build their own automated agents.
• Instrument monitoring and guardrails to ensure all AI-driven workflows are secure, compliant, and resilient at scale — including appropriate handling of PII, access control design, audit logging, and coordination with Legal and Security review processes.
• Design and run evaluation frameworks to validate agent accuracy, reliability, and regression behavior before and after production deployments.
• Lead structured discovery sessions with business stakeholders to surface requirements, assess feasibility, and produce clear technical scopes before a single line of code is written.
• Create reusable playbooks, architecture decision records, and handoff documentation so that the teams you work with can maintain and extend what you build.

Forward Deployed Engineer – AI and Automation

Brand Manager

• Own brand strategy and positioning, defining OnePay’s core narrative, differentiation, and value proposition across products and audiences
• Lead integrated campaign strategy and creative direction across channels, ensuring consistent, high-quality brand expression across paid, owned, earned, and in-product experiences
• Translate customer insights, market trends, and competitive intelligence into clear messaging frameworks that drive awareness, trust, and conversion
• Define priority audiences, customer segments, and ideal customer profiles using research and analytics to ensure messaging resonates with high-value users and growth opportunities
• Partner cross-functionally with Product, Growth, Social, Communications, and Executive leadership to align brand strategy with company priorities and growth goals

Head of Brand Marketing – Strategy

Influencer Marketing

• Define and lead our social strategy as a core growth and brand lever
• Rebuild and reinvent OnePay’s social presence with a fresh POV, modern brand voice, and platform-specific identities
• Build frameworks for content planning, trend forecasting, calendars, workflows, and measurement
• Lead the creation of thumb-stopping, conversation-driving social content across all platforms
• Partner closely with Brand, Product and Performance Marketing to ensure social reinforces brand storytelling and campaign moments
• Oversee creator collaborations, influencer strategy, and social-first partnerships
• Use data to guide content decisions, trend identification, resource allocation, and optimizations
• Build and maintain reporting dashboards for leadership visibility
• Foster a culture of creativity, experimentation, accountability, and continuous improvement
• Manage external social and influencer agencies to ensure strong execution and accountability
• Manage and develop a team of producers, channel managers and influencer managers, with scope to grow as the program scales
• Build a rigorous analytics discipline across platforms and communicate program performance, and strategic direction to senior leadership
• Partner with Google, Meta, TikTok and other platform teams to stay ahead of product changes, betas, and measurement evolutions
• This is a builder role. We're actively evolving how we engage and manage our social presence and scale channel inventory

Head of Social & Influencer Marketing

Support Engineer

• Use AI to identify and implement operational improvements and efficiencies to build the future of Production Support
• Investigate and resolve complex production issues that affects user experience
• Interface with critical vendor systems using a mix of SQL and API calls to research a customer complaints
• Commit fixes to our backend systems
• Act as an engineering consultant for our Operations team to automate manual processes

Product Support Engineer

Performance Marketing

• Own paid acquisition strategy and performance targets across channels, driving scalable user growth
• Manage CAC, LTV, and unit economics, optimizing for efficient and profitable growth
• Lead channel execution and continuous optimization across paid media, testing and scaling new opportunities
• Build a high velocity creative testing engine in partnership with Social and Brand teams
• Optimize conversion across the funnel including landing pages and onboarding through experimentation in partnership with Product
• Partner with Operations and Analytics on attribution, measurement, forecasting, and budget allocation
• Manage external performance media agencies to ensure strong execution and accountability

Head of Performance Marketing

Strategy

• Spot where fintech, AI, and consumer behavior are headed - and turn that into concrete strategic bets and product priorities, and shape them into clear testable experiments
• Develop evaluation frameworks, build business cases / financial modeling, and define the prioritization criteria that determine what OnePay builds, buys, or partners for
• Create clear, compelling narratives for leadership, including board-level work
• Own competitive intelligence - synthesize trends, competitor moves and regulatory signals into strategic recommendations for the executive team
• Lead high visibility strategic initiatives end-to-end, including scoping, execution and measurement, coordinating across cross functional teams
• Help position OnePay externally through industry POVs, research, and key conversations
• Use AI aggressively to move faster, think broader, and produce high-quality output

Corporate Strategy Lead

Producer

• Own the day-to-day community engagement and shape how we show up to customers across social platforms
• Manage and respond to comments, DMs, and social interactions with speed, clarity, and a human voice that reflects our brand
• Triage and escalate customer issues to Support and Product teams, ensuring timely follow-up and closing the loop with users
• Proactively engage with our community to spark conversation, highlight real user stories, and build advocacy
• Monitor sentiment across channels, identifying trends, risks, and opportunities, and sharing insights with cross-functional partners
• Partner with Marketing and Product teams to ensure consistent messaging and a seamless customer experience

Social Producer / Community Manager

• Produce high volume, platform native social content from concept through shoot, edit, and publish with a focus on short form video
• Execute creator style, trend aware content optimized for engagement, retention, and shareability across TikTok, Instagram, and YouTube
• Generate and iterate on content ideas quickly based on trends, performance data, and audience feedback
• Collaborate cross functionally with Social, Brand, and Growth teams to support campaigns, product storytelling, and paid creative needs
• Continuously test formats, hooks, and storytelling approaches to improve performance and scale winning content

Social Producer

• Own day-to-day execution and optimization of paid campaigns across TikTok and Meta (Facebook and Instagram)
• Manage budgets, targeting, and bidding strategies to drive efficient acquisition across CPA, ROAS, and conversion goals
• Run high-volume creative testing in partnership with Social and Creative teams, rapidly iterating and scaling top-performing ads
• Analyze campaign performance and take decisive action by scaling winners and optimizing or pausing underperforming campaigns
• Collaborate with Operations, Analytics, and Growth teams to improve tracking, attribution, and full-funnel performance

Performance Marketing Channel Manager

• Identify, vet, and manage relationships with creators and influencers across TikTok, Instagram, YouTube, and emerging platforms
• Develop and execute influencer campaigns that align with broader marketing initiatives and drive measurable business outcomes
• Negotiate contracts, manage budgets, and oversee campaign timelines from briefing through delivery
• Partner with creators to develop authentic, platform-native content that resonates with target audiences
• Track campaign performance and optimize partnerships based on engagement, reach, and conversion insights

Influencer Manager

Accountant

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Compliance

• Support the EMI licence application process with the local Financial Services Authority (MFSA), including preparation and submission of regulatory documentation.
• Liaise with regulators and assist in responding to queries, requests for information, and licensing conditions.
• Ensure the business meets all regulatory requirements for authorization, including governance, internal controls, and compliance frameworks.
• Design, implement, and maintain the company’s compliance framework, policies, and procedures in line with MFSA, EU Directives, and industry best practices.
• Provide ongoing advice to senior management on regulatory obligations and compliance risks.
• Monitor regulatory developments in local jurisdiction and the EU, including updates related to MiCA, and implement necessary changes.
• Assess risks associated with crypto-asset services, including custody, trading, market abuse, volatility, and technological vulnerabilities.
• Conduct enterprise-wide risk assessments and scenario analyses, including stress testing.
• Assist in developing risk assessments, including compliance risk registers.
• Develop and maintain risk registers at both enterprise and functional levels.

Head of Compliance – Risk

Financial Crime

• Lead and oversee the company's anti-money laundering (AML) compliance framework
• Act as the designated MLRO in compliance with local regulations
• Develop, implement, and maintain AML policies, procedures, and controls
• Conduct and oversee Business Risk Assessment (BRA) and Customer Risk Assessments (CRA)
• Review, investigate, and escalate suspicious activities

Money Laundering Reporting Officer – MLRO

Manager

• Lead and oversee the technology operations of our Electronic Money Institution (EMI)
• Ensure the reliability, security, scalability, and regulatory compliance of our systems
• Support IT and technology strategies aligned with business objectives and EMI regulatory requirements
• Oversee day-to-day IT operations, including networks, servers, cloud infrastructure, and end-user support
• Manage disaster recovery planning and business continuity processes
• Establish and maintain robust cybersecurity frameworks (e.g., ISO 27001, NIST)
• Ensure compliance with relevant EMI regulations (e.g., FCA requirements, PSD2, GDPR)

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