One80 Intermediaries

Data Analyst

• Lead data strategy initiatives and junior analysts.
• Analyze claim data across multiple lines of business to identify trends, anomalies, and opportunities for improvement.
• Develop and maintain dashboards and reports to monitor claim performance metrics (e.g., loss ratios, severity, frequency, etc.).
• Support TPA oversight by providing data-driven evaluations of performance and compliance.
• Oversee compliance, financial, and actuarial reporting and ensure alignment with regulatory standards.
• Partner with Claims leadership to develop predictive models and benchmarking tools.
• Ensure data quality and consistency across internal systems and TPA feeds.
• Assist in the development of best practices for data governance and reporting.
• Present findings and recommendations to senior leadership in a clear, actionable format.
• Drive cross-functional collaboration to enhance claims analytics capabilities.
• Collaborate with IT and Data Engineering teams to enhance data infrastructure and reporting capabilities.

Senior Claim Data Analyst

Insurance

• Gain real life experience into the world of wholesale insurance
• Analyze the book of business
• Create impactful training presentations
• Participate in various facets of day-to-day operations
• Engage with the Director of Underwriting and Operations
• Shadow team members on client meetings and join conference calls
• Make presentations on program design, comparing options and making recommendations based on client needs
• Participate in our Professional Development Series

Intern – Marine Insurance

Customer Support

• Serve as the primary internal point of contact for the assigned association.
• Act as a trusted resource for association members seeking assistance.
• Own and resolve complex account issues and escalations.
• Deliver high‑touch, white‑glove service experiences.
• Proactively collaborate with internal teams for case resolution.
• Identify trends, recurring issues, and process gaps through feedback.
• Support frontline service teams with sensitive cases.

Customer Service Product Specialist

Compliance

• Review and prepare client specific forms required for tax filing purposes, including Form 8886, Form 8275 and additional forms, as required.
• Track progress of form preparation to ensure timely filing requirements are met.
• Assist with data gathering, analysis and submission for compliance purposes.
• Enter data into client management software to track progress.
• Periodically interface with clients/brokers regarding client specific state and federal reporting requirements.
• Assist with the implementation and coordination of any new compliance processes.
• Coordinate document requests, procedure changes, and other quality projects.
• Compile various reports for the Compliance Department.
• Participate in various compliance projects, as requested.

Compliance Associate

• Review and interpret requests for Certificates of Insurance to ensure compliance with policy language and contractual obligations.
• Serve as a technical resource for internal teams and clients on insurance coverage, policy terms, and documentation requirements.
• Collaborate with Underwriters and Sales Representatives to resolve discrepancies or complex certificate requirements.
• Input incoming insurance applications and Premium Estimate form into the CRM; ensure completeness of required data.
• Perform data entry for issuance of policies and request additional information as needed for underwriting review and approval.
• Sort mail and index scanned mail; distribute to appropriate parties as necessary.
• Maintain accurate account information and documentation in various systems and databases.
• Provide training and guidance to junior staff and new team members.
• Assist with process improvements and help implement best practices for efficiency.

COI Processor – Business Insurance

Business Analyst

• Collaborate with business units to gather, document, and validate functional and technical requirements.
• Analyze existing processes to create “as-is” and “to-be” models, identifying inefficiencies and recommending improved workflows.
• Facilitate workshops, interviews, and working sessions to capture detailed business needs.
• Conduct data analysis to uncover insights, trends, and root causes that support informed decision-making.
• Develop user stories, functional specifications, BRDs, FRDs, acceptance criteria, process flows, use cases, wireframes, and traceability matrices.
• Support testing efforts by developing test cases, validating test data, coordinating UAT, and ensuring that delivered solutions meet requirements.
• Maintain requirements traceability and alignment with organizational readiness and change-management initiatives.

Account Executive

• Responsible for telephone marketing and sales of insurance products to members/clients
• Meets established sales targets and other quality of business factors
• Assist customers with product information and recommendations for the life and health products offered through the Affinity Group
• Work with business and marketing units to encourage and promote customer retention
• Prospects and produces new life, health, disability, dental and other product lines offered to Affinity Group Associations
• Responsible for meeting individual sales and quality of business targets
• Reviews and analyzes sales reports and other data to monitor progress towards stated goals
• Utilizes marketing campaigns, advertising, and other marketing methods to meet monthly and annual sales goals
• Calculates and presents quotes, writes insurance applications, follows up regarding pending or incomplete transactions as needed
• Responds to member/client inquiries and resolves problems professionally, accurately and on a timely basis