Customer Service Representative I – Bilingual Spanish
One80 Intermediaries
full-time
Posted on:
Location Type: Remote
Location: California • Maryland • United States
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Salary
💰 $16 per hour
Job Level
About the role
- Talk with customers, agents and clients by phone and/or web to answer insurance related questions
- Follow-up will be needed to ensure accuracy of information, timely response and outstanding customer issues
- Assist customers with problem resolution to ensure all insurance requirements are met
- Process policies and related document to ensure accurate and efficient flow through the appropriate processing system
- Provide assistance to other departments when workload dictates
Requirements
- High school diploma or equivalent required
- Must have at least six months of customer service-related experience
- Must be fluent in English and Spanish (speaking, spelling, and grammar)
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceproblem resolutioncommunicationfollow-uptimelinessaccuracyinterpersonal skills
Certifications
high school diplomaequivalent