Omnissa

Technical Account Manager

Omnissa

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Job Level

Mid-LevelSenior

Tech Stack

CloudVMware

About the role

  • Provide project leadership for the customer’s major Omnissa initiatives, including project management functions and solutions architecting functions
  • Manage cross-functional Omnissa project teams, which could consist of Omnissa account teams, professional services consultants and architects, product development and engineering, marketing, and support staff
  • Design and develop innovative solutions to customer requirements and business objectives, with assistance from our internal engineering group and consulting architects as required
  • Maintain current functional and technical knowledge of the entire Omnissa suite of products
  • Manage and drive competing requests across simultaneous client engagements
  • Provide clear and constructive product feedback to Omnissa Product Management teams based on customer requirements
  • Help to document best practices in developing, deploying, and optimizing Omnissa solutions
  • Function as a front-line technical resource for “best practice” and informal customer questions
  • Advocate on customer’s behalf to help drive ROI

Requirements

  • Strong technical background in End User Computing and Cloud Infrastructure (Technical certifications preferred)
  • Experience with Omnissa’s Solutions including but not limited to Horizon and Workspace One
  • Use professional concepts and company objectives to resolve complex issues in creative and effective ways
  • Able to conduct presentations to c-suite level customer stakeholders as well as engaging with technical leaders
  • Capable of organizing, planning and running workshops and executive level meetings with customer technical, business and managerial staff
  • Actively keeps track of business and technological trends seen in market (through journals, tech. communities, etc.)