Technical Account Manager
Ambient Security
CloudLinuxSwitching
Technical Account Manager
Omnissa
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudVMware
About the role
- Provide project leadership for the customer’s major Omnissa initiatives, including project management functions and solutions architecting functions
- Manage cross-functional Omnissa project teams, which could consist of Omnissa account teams, professional services consultants and architects, product development and engineering, marketing, and support staff
- Design and develop innovative solutions to customer requirements and business objectives, with assistance from our internal engineering group and consulting architects as required
- Maintain current functional and technical knowledge of the entire Omnissa suite of products
- Manage and drive competing requests across simultaneous client engagements
- Provide clear and constructive product feedback to Omnissa Product Management teams based on customer requirements
- Help to document best practices in developing, deploying, and optimizing Omnissa solutions
- Function as a front-line technical resource for “best practice” and informal customer questions
- Advocate on customer’s behalf to help drive ROI
Requirements
- Strong technical background in End User Computing and Cloud Infrastructure (Technical certifications preferred)
- Experience with Omnissa’s Solutions including but not limited to Horizon and Workspace One
- Use professional concepts and company objectives to resolve complex issues in creative and effective ways
- Able to conduct presentations to c-suite level customer stakeholders as well as engaging with technical leaders
- Capable of organizing, planning and running workshops and executive level meetings with customer technical, business and managerial staff
- Actively keeps track of business and technological trends seen in market (through journals, tech. communities, etc.)
