Service Consultant – Oracle Retail Merchandising, iHub Cloud Service
OLR
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • India
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About the role
- Provide technical support for Oracle Retail Merchandising & iHub Cloud Service
- Handle escalated technical incidents (Level 2/Level 3)
- Identify and diagnose the root causes of issues impacting Merch operations
- Collaborate with internal teams to ensure seamless Oracle Retail system operations
- Maintain detailed records of troubleshooting efforts and issue resolutions
Requirements
- Bachelor’s degree in computer science, Business, or related field
- 2 to 4 years of hands-on experience in providing technical support for Oracle Retail systems
- Strong Oracle SQL, PL/SQL, Java, frameworks like Spring and Hibernate
Benefits
- Comprehensive health coverage with medical insurance for you and family
- Life & personal accident insurance
- Generous parental benefits: maternity and paternity leave
- Retirement benefits
- Tax-saving benefits
- Flexible vacation policy
- Learning & development
- Own your laptop program
- Employee referral rewards for bringing great talent into OLR
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Oracle RetailOracle SQLPL/SQLJavaSpringHibernatetechnical supporttroubleshootingincident managementroot cause analysis
Soft Skills
collaborationcommunicationproblem-solvingattention to detailorganizational skills
Certifications
Bachelor’s degree in computer scienceBachelor’s degree in Business