Consultant

• Frequently update and maintain Oracle RDBMS instances for both OLR and its clients
• Frequently perform installation, maintenance and configuration of Oracle Retail application database instances
• Continually assist in defining and ensuring adherence to both Oracle Retail and OLR database standards
• Regularly assist in creation and update of Oracle database objects for both OLR and its clients
• Occasionally analyze database and hardware sizing and capacity planning for OLR clients
• Occasionally assist project teams in defining software functionality and performing appropriate modifications and enhancements
• Occasionally assist project teams in customer infrastructure migrations and upgrades
• Facilitate the logging, reporting, and resolution of application and infrastructure issues infrequently
• Assist in maintaining the OLR software development environment as needed
• Frequently perform knowledge transfer to client personnel and 3rd party vendors especially related to Oracle Retail and OLR applications and requirements
• Frequently support and troubleshoot OLR and client environments
• Occasionally provide on-call support as needed during non-business hours for both OLR and its client base
• Intermittently assist in performing go-live assessments to determine readiness of Oracle Retail systems as well as client and support teams

Technical Infrastructure Consultant

Software Engineer

• Review and conduct information systems need assessment and recommend appropriate infrastructure solution
• Design and implement applications and enhancements using JAVA code
• Maintain and enhance applications per client request
• Assist with defining and implementing regression test suites
• Frequently analyze and define client data conversion, interface, and application enhancement requirements
• Translate business requirements into technical solutions
• Establish and monitor systems support and development in a Micros environment
• Perform application enhancements and modifications, while mentoring and teaching other consultants
• Facilitate the logging, reporting, and resolution of application issues as needed
• Participate in supporting production environment as necessary
• Regularly assist in the definition of implementation and integration alternatives
• Intermittently perform go-live assessments to determine the readiness of the system as well as client and support teams
• Often provide knowledge transfer to necessary 3rd party vendors (hardware, software, etc) related to Oracle Retail and OLR applications and requirements.

Xstore Developer

• Providing Support and Implementing business processes in Oracle RPAS SAAS solution
• Working with product and architecture team to build world class IT solutions supporting the merchandising processes of the Project.
• Demonstrate subject matter expert for certain functions/processes/tools
• Delivering and ensuring functionality of the developed solutions
• Collaboration across multiple environment and interactions with peers and customers across different geographies.
• Business analysis Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.
• Assists in defining acceptance tests for these recommendations.
• Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.
• Assists in defining acceptance tests for these recommendations.

Technical Consultant

• Assist in the support of production application software
• Communicate with clients by providing on-call support as needed
• Support and troubleshoot production client environments
• Take ownership of or assist with logging, reporting and resolution of application issues
• Ensure development standards are met in all coding practices
• Document or maintain general retail, Oracle Retail, and/or OLR-specific practices and standards
• Assist in the mentoring and coaching of more junior members of the team
• Act as a stand-in for the Service Delivery Manager when required
• Build and test application enhancements and modifications

Consultant – ORSIM

• Assist in the definition of project objectives, scope, processes, organization, timelines, and overall approach.
• Lead Business Impact Analysis (BIA) Session on POS and supporting OMNI applications (CRM, OMS, OB).
• Consider and define implementation and integration alternatives.
• Act as a contact for the system functionality advice and provide coaching to the client business process team users.
• Define system configuration requirements, identify gaps, and recommend system modifications and process changes to optimally satisfy business users.
• Document functional requirements for modifications and support the design process for the client.
• Escalate project issues that cannot be resolved within your sphere of influence/authority to the Project Manager as needed.
• Support multiple customer development and deployment projects by consulting on best practices for payment transactions, providing technical assistance, and custom solutions based on requirements.
• Work with internal development teams to write customer-based functional requirements and support the development of new products and technologies.
• Design hardware and software testing and evaluations for payment and tablet devices.
• Provide regular project updates to key stakeholders.
• Collaborate with business development and sales personnel to achieve technical support of the certification of payment by processors and consult on them to pre-sales customers.
• Maintain a detailed knowledge of the functional capabilities and integration points of the Oracle Retail Xstore solution, as well as an in-depth understanding of payments and associated processes.
• Assist with driving test plan definition, creation, and execution, as well as go-live assessments as needed.
• Lead/Support System Integration Testing (SIT) and User Acceptance Testing (UAT) with clients.

Technical Infrastructure Consultant

Xstore Developer

Technical Consultant

Consultant – ORSIM

Business Consultant – Xstore