Olo

Creative Lead

Olo

full-time

Posted on:

Location Type: Remote

Location: New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Set and drive the overall design strategy for Olo's Marketing organization, establishing creative vision and priorities aligned with business objectives
  • Provide strategic design direction across the Marketing team, influencing how Olo presents itself to customers, prospects, and the market
  • Mentor and support one designer on your team, and collaborate with them to set a strategic direction for their own projects
  • Lead the evolution of Olo's visual identity standards, ensuring our brand remains modern, differentiated, and resonant with our audiences
  • Champion and enforce brand guidelines and a comprehensive design language system across the organization and agency partners, serving as the final authority on visual consistency and quality
  • Serve as the hands-on design lead for many of Olo's most critical and visible projects, including Beyond4 (our annual customer conference) and the company website
  • Collaborate with stakeholders to scope projects, determine priorities, and set realistic timelines
  • Establish project management best practices for the creative team and workflows to ensure timely, high-quality delivery
  • Drive innovation and continuous improvement in design processes, staying current with industry trends and best practices
  • Manage the team's design tools, software licenses, and vendor relationships
  • Oversee and optimize the creative budget, ensuring efficient allocation of resources
  • Negotiate and manage contracts with design agencies, freelancers, and other creative vendors

Requirements

  • 8+ years of proven experience in design roles with demonstrated progression into strategic leadership
  • 2+ years as a people manager
  • Collaborative leadership style that elevates team capabilities while driving results
  • Strong portfolio showcasing strategic thinking alongside execution across diverse platforms (digital, events, web, slideware, etc.)
  • Experience in the B2B SaaS, technology, or restaurant industry preferred
  • Proven track record managing budgets, vendor relationships, and team operations
  • Proficiency and flexibility to design or manage in tools such as Adobe Creative Suite, Google Slides, HubSpot, CMS,
  • Brandfolder, Project Management Tools (such as Asana, Optimizely, etc.)
  • Expert-level proficiency in Figma, with a mastery of Auto Layout, complex component architecture (variants, properties), and the ability to scale and maintain design systems.
  • Deep understanding of design principles and how they manifest in support of marketing and business goals
  • Excellent communication and presentation skills with the ability to influence stakeholders at all levels
  • Strong organizational skills and ability to balance strategic thinking with hands-on execution
  • Track record of producing tangible results through inspiring design
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
design strategyvisual identity standardsdesign language systemproject management best practicesdesign principlesstrategic thinkinghands-on designbudget managementvendor relationship managementteam operations
Soft Skills
collaborative leadershipmentoringcommunication skillspresentation skillsorganizational skillsinfluencing stakeholdersinnovationcontinuous improvementbalancing strategic thinkinginspiring design