Growth Marketing

• Own the guest acquisition strategy for the Olo Network
• Activate the 40M+ guests already with Olo Accounts as a recurring source of incremental orders
• Architect acquisition programs that activate Olo's restaurant brand partners
• Create a lifecycle program that turns first-time orderers into repeat Olo Network guests
• Build a rigorous experimentation roadmap

Director, Growth – Olo Network

Attorney

• Define and own Legal’s operations strategy, roadmap, and execution plan
• Build the operating model for an AI-enabled legal department, including workflows, roles, escalation paths, metrics, and continuous improvement loops
• Partner with Legal leadership to identify the highest-value opportunities to reduce manual work, improve cycle times, increase consistency, and give the business faster access to legal support
• Translate ambiguous legal and business needs into practical systems, workflows, and tools that can scale
• Drive the evaluation, selection, implementation, and adoption of AI-enabled legal technology, automation tools, intake systems, knowledge systems, analytics tools, and other legal operations platforms
• Design, build, and maintain workflows with AI and other tools such as Jira for legal request intake, approval routing, and reporting
• Partner with IT, Security, Finance, Sales, and other stakeholders to integrate legal tools into Olo’s broader technology environment
• Own the strategy, optimization, and integration of Legal’s technology stack, including the contract lifecycle management system
• Define the metrics to demonstrate Legal’s impact on the business, and build dashboards and reporting for metrics
• Drive cross-functional projects across Legal
• Use data to prioritize projects, measure the impact of AI and automation, and continuously improve Legal’s operating model
• Build and maintain SOPs, playbooks, self-service resources, and knowledge systems for recurring legal processes
• Lead cross-functional legal operations projects from concept through rollout, including stakeholder alignment, requirements gathering, testing, training, adoption, and performance measurement
• Drive change management for new tools and workflows
• Manage Legal team knowledge resources in Confluence to enable self-service for business partners

Legal Operations Lead

Account Executive

• Close and renew business for Olo’s enterprise customers and prospects
• Drive collaboration for the account team throughout the Olo sales process
• Quarterback the account team to build strategic account plans
• Build & maintain champions within your book of business
• Find a great solution for each client
• Collaborate with the Customer Experience team post sale

Director, Growth – Olo Network

Legal Operations Lead

Enterprise Account Executive