Manage the subscription lifecycle: plan changes, proration, cancellations, reconciliations, and revenue tracking.
Own dispute representation: prepare and submit evidence packets to banks/payment processors to protect company revenue.
Work across modern payment processors (Stripe strongly preferred; experience with Adyen, WorldPay/FIS, Chase Paymentech, Braintree, CyberSource, First Data/Fiserv, PayU, Mollie, etc.).
Maintain billing workflows in HubSpot, ensuring automation, data accuracy, and cross-team communication.
Support month-end close: reconciliations, AR aging reports, and revenue reporting.
Identify and implement process improvements to strengthen dunning workflows, dispute outcomes, and reconciliation accuracy.
Protect revenue and keep AR processes accurate and scalable in a high-growth environment.
Requirements
3+ years of hands-on billing and accounts receivable experience in a SaaS or subscription-based business.